Katelin Bonner Email & Phone Number

Seattle, Wa, Us

Edmonds, Washington

Answer incoming calls and connect customers with the appropriate department and specialist. Responsibilities also include various administrative tasks as needed.

Lynnwood, Wa

Answer calls from incoming PEMCO customers and connect with the appropriate employee and/or department. Provide administrative support and assist with assembling marketing materials.

Everett, Wa

I briefly worked at McClain Insurance Services, Inc. while attending Cascadia Community College. My tasks included data entry, assembling marketing materials, assisting the office staff as needed, and attending community events to promote the agency. I left this position to attend the University of Washington, earning my Bachelor of Arts degree in Comparative Literature.

Provide high level of administrative, staff, and client service report for insurance agency. Directly supported communications director with assembling marketing materials, providing important information captured through computer generated reports, and assisted at community events to promote the business. Administrative Support: Effectively orchestrate a full range of strategic administrative functions, including correspondence and publications management; database and file management;… Show more Provide high level of administrative, staff, and client service report for insurance agency. Directly supported communications director with assembling marketing materials, providing important information captured through computer generated reports, and assisted at community events to promote the business. Administrative Support: Effectively orchestrate a full range of strategic administrative functions, including correspondence and publications management; database and file management; special events, meeting and planning, and creating spreadsheets, graphs, and reports for managers. In use of spare time, developed a teen driver newsletter for younger clients of the agency. Sales, Operations, and Customer Service: Created a document to store client customer service testimonials. Fridays included specific tasks such as mailing welcome kits to brand new clients to the agency and sending referral thank you cards to those clients that referred new prospective client to the agency. To aid the office staff in keeping of track of new business and our referrals a spreadsheet was created that all staff had access to that was updated by the administrative intern every Friday. Accomplishments: Independently revised the agency’s teen driver newsletter to provide less text for teen readers. Desired to develop a marketing material that would reach teenagers with relevant information that teens would find most useful and beneficial. Developed a new business excel spreadsheet that included new clients names, the amount of premium to the agency, and if a welcome kit had been sent to the new client of the agency to provide the staff with a snapshot of new business generated. Show less

Bachelor Of Arts (Ba), Comparative Literature

Bachelor Of Arts (B.A.), Comparative Literature

Activities and Societies: University Singer's Choral Group (Autumn 2009-Autumn 2010)