Katelyn Blair Email & Phone Number

Huntersville, Nc, Us

Charlotte, Nc, Us

Charlotte, Nc, Us

Serve as the main point of contact for 200+ accounts within assigned book of business, totaling$70,000+ in revenue per month. Provide monthly updates on digital marketing campaigns to clients, discussing strategic initiatives and methods for improvement to drive growth and measurable ROI. Monitor and evaluate website analytics to assess individual campaign success, identify issues and make forward-thinking adjustments to maintain targets for each account. Conduct continuous evaluations of market trends to stay current on consumer and competitor changes.

Charlotte, North Carolina, Us

Integral member of the award-winning hotel opening team- 2019 Conrad Achievement Award. Successfully planned and executed 200+ meetings and events per year, generated over half a million in catering revenue in year one. In subsequent years, grew this by 10% YOY. Developed proactive strategies and created promotional materials that successfully generated new opportunities for the hotel, increasing market share for both properties. Created catering menu and established banquet standard operating procedures, providing a playbook for the catering support staff and enabling them to provide the highest quality service. Increased overall revenues by continually providing excellent customer service to build customer loyalty and client base. Exceeded both quarterly and annual sales goals by an average of 40%. Forged and nurtured impactful relationships with customers to cultivate loyalty, resulting in over a quarter million in catering revenue being repeat accounts/clients.

Provided excellent customer service while establishing and maintaining effective working relationships with employees, management, and all members and guests of the club. Increased sales revenue by retaining client preferences, while providing daily and monthly sales reports to department managers. Consistently maintained detailed and accurate inventory levels related to Food and Beverage Department within the golf operation.

Responsible for store's daily operations, high-volume customer service, profit and loss management, as well as setting, monitoring, and driving sales goals. Promoted community engagement and marketing; managed social media platforms to increase brand awareness and boost both website and store traffic. Maintained inventory levels, monitored merchandise, provided feedback to owner/buyer regarding trends and need for reorders.

Implemented marketing strategies which resulted in exponential growth of customer base and increase in sales by 20%. Managed social media marketing to develop brand awareness and generate customer engagement. Worked directly with Women's Fund of the Blue Ridge to coordinate events which resulted in high store traffic and increase in sales.

Made engaging connections with guests to create loyalty. Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Consistently used upselling techniques to increase sales.

Bachelor'S Degree, Apparel Design And Merchandising

International Event And Wedding Planning