• Maintained existing websites by adding new features or xing bugs as necessary.• Collaborated with clients to design custom graphics for their websites.• Conducted in-depth research of the latest economic trends to advise clients on potential opportunities for growth.• Answered clients' questions about purposes and details of nancial plans and strategies.• Monitored nancial market trends to ensure that client plans were responsive.

Researched technical accounting issues for compliance with generally accepted accounting principles.Assessed data and information to check entries, calculations and billing information for accuracy.Entered data into the accounting system to maintain accurate financial records.Ensured compliance with applicable laws, regulations, rules, directives, instructions., relating to financial services operations.Collaborated with other departments to resolve issues regarding incorrect data entries.

Maintained call center database by collecting and recording information.Provided collateral verification through on-site inspections.Provided superior customer service to clients by addressing all questions and concerns.Utilized fast and accurate data entry skills.Quickly triaged incoming calls, and escalated calls when necessary, reducing the average time to resolution by 19%.Maintained a knowledge base of the evolving product offerings, and improved customer retention by 9% by proactively recommending new products to existing customers.Used Microsoft Office tools to track customer experiences, communication, and marketing efforts.

Distributed and collected patient forms to be filed.Greeted patients and provided them with information and assistance.Performed in-depth data validation on data from various suppliers across several insurance platforms.Worked well both independently and in teams.Worked to protect the confidentiality and privacy of patients.Advised 15-18 patients a day, with 56% of patients requiring advanced or complex restorative care.Communicated with patients to discuss oral hygiene, while scheduling the number of crowns and fillings by 67%.Implemented new greeting technique to increase patient engagement, increasing patient retention by 30%.Updated, organized, and reviewed 100% of patient files and charts before closing.

Merged data with existing data sets, careful to keep old data sets and documentation.Organized and analyzed data and marketing results.Organized and prioritized work to complete assignments in a timely, efficient manner.Worked to keep clients aware of progress, while offering updated information.Worked with a strong attention to detail and excellent record-keeping abilities.Managed consulting 6-person team to perform quantitative analyses and stage forecasting for international clients.Researched and provided cost-effective solutions that improved clients' processes by adding or removing documentation.Processed payments on time, and sought discounts, and loyalty prices to save the company 17%Proceeded to collect on account that had fallen into collections.

Inspected material prior to production to ensure authenticity and qualityPromoted product flow and excellent production efficiency.Maintained inventory of packaging materials and brought order items inWorked with excellent attention. to detail and precision.Utilized a strong working knowledge of health and science.Labeled products and organized stock in the storage room with the help of Excel, increasing warehouse efficiency by 18%.Created production schedules based on customer orders and requisitions, ensuring 96% on-time delivery of inventory to subcontractors and in-house installers.Followed company policies and procedures in addition to local, state, and federal laws, receiving positive health inspections.

Utilized a strong working knowledge of health and science.Maintained patient records and inventory.Effectively communicated with colleagues and clients.Collaborated with physicians to best support patients.Worked well independently, and also with others.Brought forth an excellent work ethic and commitment to success.Filled and verified prescriptions.Reviewed prescriptions and practiced safe quality assurance control for patients.Managed inventory for 100% of medications.Produced prescription labels and fulfilled medication orders according to the physician's request with 0% errors.Implemented 5 new insurance and billing procedures.Supervised cash/credit card handling, and proper insurance billing to ensure a successful customer experience.