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Katelyn Divilly is listed as Organisational Development Consultant at OMT Global | Leadership & Life Coach | Bespoke Leadership Programme Design & Delivery at OMT Global, a company with 29 employees, based in Galway Metropolitan Area, Ireland, Ireland. AeroLeads shows a work email signal at wayfair.com and a matched LinkedIn profile for Katelyn Divilly.
Katelyn Divilly previously worked as Organisational Development Consultant at Omt Global and B2B EU Operations Manager at Wayfair. Katelyn Divilly holds Master Of Science - Ms, Work And Organisational Behaviour, First Class Honours from University Of Limerick.
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With an Advanced Practitioner Diploma in coaching and a Master’s degree in Work and Organisational behaviour, I bring together a strong academic foundation with over 15 years of client-facing experience. My focus is on helping leaders and teams achieve high performance by understanding and leveraging human behaviour insights. As an Organisational Development Consultant at OMT Global, I consult closely with clients to design and deliver bespoke leadership development programmes and interventions that align with their strategic goals. My previous experience includes leading large customer service teams and expanding business-to-business sales divisions across Europe, giving me an in depth understanding of the challenges within complex organisations. I’m dedicated to creating spaces where leaders and teams can flourish, guided by a sense of what motivates and inspires people.Outside of work, I’m committed to wellbeing, mindfulness, meditation, and breathwork. These practices are a big part of my life, and they naturally complement my professional role. I’ve found that incorporating these elements into my work helps others feel more brave, grounded, and empowered.
Listed skills include Customer Service, Time Management, Teamwork, Sales, and 16 others.
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Ireland
Consult with clients on organisational and learning needs: Collaborate with clients to understand their specific challenges and requirements, ensuring development programmes and interventions align with their strategic goals.Design and deliver bespoke leadership development programmes: Create and facilitate tailored programmes for leaders at all levels.
Galway, County Galway, Ireland
Effectively leading a diverse team of managers, and indirectly managing two sales teams and one customer service team. Previously managed the Program Management & Business Insights and Analytics teams.Using neuroscience based coaching techniques and accountability measures to ensure team output is consistently accurate, timely and goes above and beyond.
Galway, Ireland
Led a team of eight team managers, and indirectly 150+ customer service representatives.Facilitated achievement of KPIs, compliance to processes and eNPS targets.Daily operations management; liaising with stakeholders (WFM, QA, Training), change management, ownership of end to end process improvements, data analysis, strategic planning.
Galway, Connacht, Ireland
Received ‘We Bring Top Talent to the Table’ global annual award in 2019 for outstanding achievements in people development (16 internal promotions to tier 2 / management).Travelled to Bangor, Maine, NA in 2019 to train and manage a team of 18 customer service consultants.Travelled to Berlin, DE in 2018 to train an Operations Manager in Wayfair policies.
Galway, Ireland
My responsibilities in this role include:- Leading a team of Sales & Service consultants by providing 1:1 coaching and help to achieve their metrics.- Working with Excel & Pivot Tables to accurately report on team metrics and other weekly company reports.- Providing regular guidance and direction to not only my own team but all of the Sales and Service.
Lyrr 2, IDA Business Park, Mervue, Galway
Extensively trained in customer service, sales inquiries, able to describe the features and benefits of products, thorough knowledge of a complex computer system, product knowledge, time management with regards follow up work, resolution of customer issues/problems and queries, trained on Kana Email System, deescalation technique, Team Captain during.
Other employees you can reach at omtglobal.com. View company contacts for 29 employees →
Tara Heavey
Colleague at Omt GlobalIreland, Ireland
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Catherina Hogan
Colleague at Omt GlobalIreland, Ireland
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Shauna Pancott
Colleague at Omt GlobalGreater Dublin, Ireland
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Donal Mulcahy
Colleague at Omt GlobalCork, County Cork, Ireland, Ireland
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Grace Smith
Colleague at Omt GlobalCavan, County Cavan, Ireland, Ireland
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Suman Kumar Das
Colleague at Omt GlobalWest Bengal, India, India
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Olivia O' Reilly
Colleague at Omt GlobalLimerick, County Limerick, Ireland, Ireland
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Ali Fdhil
Colleague at Omt GlobalGreater Paris Metropolitan Region, France
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Donal O'Brien
Colleague at Omt GlobalIreland, Ireland
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Noelle Mcnamara
Colleague at Omt GlobalLimerick Metropolitan Area, Ireland
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Dissertation title: Exploring the Relationship Between Perceived Work Ability and Presenteeism: Work Scheduling Autonomy as a Moderator.
Activities and Societies: Member of Enactus NUIG 2012-2013 Member of NUIG Welfare Group 2012-2013
Quick answers generated from the profile data available on this page.
Katelyn Divilly works for OMT Global.
Katelyn Divilly is listed as Organisational Development Consultant at OMT Global | Leadership & Life Coach | Bespoke Leadership Programme Design & Delivery at OMT Global.
AeroLeads has found 1 work email signal at @wayfair.com for Katelyn Divilly at OMT Global.
Katelyn Divilly is based in Galway Metropolitan Area, Ireland, Ireland while working with OMT Global.
Katelyn Divilly has worked for Omt Global, Wayfair, Brown Thomas, and New Look.
Katelyn Divilly's colleagues at OMT Global include Tara Heavey, Catherina Hogan, Shauna Pancott, Donal Mulcahy, and Grace Smith.
You can use AeroLeads to view verified contact signals for Katelyn Divilly at OMT Global, including work email, phone, and LinkedIn data when available.
Katelyn Divilly holds Master Of Science - Ms, Work And Organisational Behaviour, First Class Honours from University Of Limerick.
Katelyn Divilly is listed with skills including Customer Service, Time Management, Teamwork, Sales, Microsoft Office, Microsoft Excel, Social Media, and Team Leadership.
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