Katelyn Doumit Email & Phone Number

• Provide support to customers, partners and internal employees by communicating effectively in a timely and cohesive manner via phone and email.
• Ensure needs are met for all customers by providing updates, deescalating issues and maintaining compliance.
• Research and gather necessary information and details to manage change requests and lender transfers urgently and effectively.
• Engage team members virtually by creating monthly activity calendars an in-office environment.

Orlando, Florida

• Onboard 600-800 new Cast Members annually by managing the interview process and yearly hiring program.
• Support and motivate a team of 32 Trainers through their daily operations by consistent peer-to-peer coaching and project delegation to promote growth and empowerment resulting in increased confidence and performance.
• Influence and drive decisions by preparing and hosting meetings, presenting reports to showcase defined class strategy and tactics, business plans and occasional need… Show more
• Influence and drive decisions by preparing and hosting meetings, presenting reports to showcase defined class strategy and tactics, business plans and occasional need for operational support for business objectives on.
• Develop, execute and budget internal recognition plans including monthly events, collateral materials, and other initiatives to cultivate collaborative team engagement.
• Produce, film and edit webCASTs, voice over projects and key message presentations as needed.

Baton Rouge, Louisiana

• Assisted in lease up of newly constructed 192 unit luxury community, including clerical and administrative duties of establishing a new and functional office and logistics tracking.
• Acted as second in command leader to over-see and manage daily operations, labor needs, accounting, marketing and resident retention as well as on-call correspondent after hours.
• Established cross marketing programs and networking contacts for residents through partnering with 43 local businesses.
• … Show more
• Responsible for creating and implementing monthly and yearly marketing goals, calendars and events based on trend sales techniques and marketing conditions, including advertisements, large-scale promotional campaigns.
• Monitored and maintained social media sites by staying up to date with current landscapes and posting relevant content to deliver strategic messages to certain audiences.

Baton Rouge, Louisiana Area

• Handled production assignments (including pre-production, production and post-production needs) across Louisiana for news segments/festivals/events/press conferences/etc. by conducting on-camera interviews to create.
• Edited interviews/b-roll footage together to produce video news releases, FTPs for satellite download and YouTube segments prioritizing compelling content through time management for tight deadlines.
• Utilize creative writing… Show more
• Utilize creative writing, copy editing and proofing skills, as well as AP style, to craft press releases and voice over scripts to go along with the videos.
• Managed video production, interviews and off and on camera talent to ensure appropriate and effective key messages were shared.
• Networked with businesses, public officials, celebrities and all others involved with event being produced; negotiated and created proposals for clients with TV stations statewide.

B.A., Master In Mass Communications; Minor In French

Activities and Societies: Phi Sigma Pi National Honor Fraternity

Master’S Degree, Communications Management - Public Relations And Marketing