Katelyn Doumit Email & Phone Number

Provide support to customers, partners and internal employees by communicating effectively in a timely and cohesive manner via phone and email.• Ensure needs are met for all customers by providing updates, deescalating issues and maintaining compliance.• Research and gather necessary information and details to manage change requests and lender transfers urgently and effectively.• Engage team members virtually by creating monthly activity calendars an in-office environment.

Orlando, Florida

• Onboard 600-800 new Cast Members annually by managing the interview process and yearly hiring program.• Support and motivate a team of 32 Trainers through their daily operations by consistent peer-to-peer coaching and project delegation to promote growth and empowerment resulting in increased confidence and performance.• Influence and drive decisions by preparing and hosting meetings, presenting reports to showcase defined class strategy and tactics, business plans and occasional need… Show more • Onboard 600-800 new Cast Members annually by managing the interview process and yearly hiring program.• Support and motivate a team of 32 Trainers through their daily operations by consistent peer-to-peer coaching and project delegation to promote growth and empowerment resulting in increased confidence and performance.• Influence and drive decisions by preparing and hosting meetings, presenting reports to showcase defined class strategy and tactics, business plans and occasional need for operational support for business objectives on executive level.• Develop, execute and budget internal recognition plans including monthly events, collateral materials, and other initiatives to cultivate collaborative team engagement.• Produce, film and edit webCASTs, voice over projects and key message presentations as needed.• Strategically plan, schedule and ensure successful delivery and training experience of all training requests for over 35 different departments by partnering and networking with senior leadership and multiple departments.• Manage labor including payroll, scheduling, work stream calendars and staffing levels to meet the training and coaching needs of the Operation.• Plan the monthly theming and décor for the bulletin boards across sites referencing content updates and sales messages to engage appropriate audiences. • Communicate and facilitate information effectively across multiple communication platforms as necessary to appropriate partners.• Coordinate the recruitment and onboarding process for new Trainers by hosting shadow opportunities, providing and scheduling interview communication and presenting expectations to those selected.• Analyze and maintain confidential departmental documents for appropriate distribution and filing.• Increased report completion efficiencies by creating process redesigns and implementing accurate record keeping. Show less

Baton Rouge, Louisiana

• Assisted in lease up of newly constructed 192 unit luxury community, including clerical and administrative duties of establishing a new and functional office and logistics tracking.• Acted as second in command leader to over-see and manage daily operations, labor needs, accounting, marketing and resident retention as well as on-call correspondent after hours.• Established cross marketing programs and networking contacts for residents through partnering with 43 local businesses.•… Show more • Assisted in lease up of newly constructed 192 unit luxury community, including clerical and administrative duties of establishing a new and functional office and logistics tracking.• Acted as second in command leader to over-see and manage daily operations, labor needs, accounting, marketing and resident retention as well as on-call correspondent after hours.• Established cross marketing programs and networking contacts for residents through partnering with 43 local businesses.• Responsible for creating and implementing monthly and yearly marketing goals, calendars and events based on trend sales techniques and marketing conditions, including advertisements, large-scale promotional campaigns and referral programs to drive sales. • Monitored and maintained social media sites by staying up to date with current landscapes and posting relevant content to deliver strategic messages to certain audiences. • Coordinated with team to successfully produce, plan and execute resident events within a budget.• Created letters, flyers and invitations to encourage and drive resident attendance and sales.• Interviewed, trained and developed staff through coaching and team building exercises and goals.• Resolved conflicts for staff and residents through problem solving, being readily available and listening to understand their needs to create a resolution.• Sent monthly report for aged receivables, balance reports, leasing numbers and marketing.• Arranged, scheduled and responded to potential residents, vendors and networks through email and telephone calls within a timely manner. Show less

Baton Rouge, Louisiana Area

• Handled production assignments (including pre-production, production and post-production needs) across Louisiana for news segments/festivals/events/press conferences/etc. by conducting on-camera interviews to create, edit and produce videos and press releases.• Edited interviews/b-roll footage together to produce video news releases, FTPs for satellite download and YouTube segments prioritizing compelling content through time management for tight deadlines.• Utilize creative writing… Show more • Handled production assignments (including pre-production, production and post-production needs) across Louisiana for news segments/festivals/events/press conferences/etc. by conducting on-camera interviews to create, edit and produce videos and press releases.• Edited interviews/b-roll footage together to produce video news releases, FTPs for satellite download and YouTube segments prioritizing compelling content through time management for tight deadlines.• Utilize creative writing, copy editing and proofing skills, as well as AP style, to craft press releases and voice over scripts to go along with the videos.• Managed video production, interviews and off and on camera talent to ensure appropriate and effective key messages were shared.• Networked with businesses, public officials, celebrities and all others involved with event being produced; negotiated and created proposals for clients with TV stations statewide.• Created and maintained invoice logs and labels, assigned news segments, dubbed tapes, burned DVDs, created digital files, made deliveries and trained interns.• Expert in using Avid Editor, iMovie, Final Cut and Adobe Suite Show less

B.A., Master In Mass Communications; Minor In French

Activities and Societies: Phi Sigma Pi National Honor Fraternity

Master’S Degree, Communications Management - Public Relations And Marketing