Katelyn Kerker Email & Phone Number

Buffalo, New York, United States

Denver, Colorado, United States

Denver, Colorado, United States

Greater Denver Area

As an AmeriCorps VISTA member at Community Resource Center, I gained an in-depth understanding of nonprofit operations, especially in volunteer engagement and fund development. During my year of service, I streamlined recruitment and onboarding processes for deeper engagement of volunteers across all programs of the organization by developing and updating the volunteer handbook and internal policies and procedures. I developed relationships with local universities to expand the volunteer and internship program; the organization saw an increased interest from students through email and phone inquires. I supported organizational fund development by tracking grant proposal and reporting deadlines and implemented an individual donor plan for 2018 Colorado Gives Day and started planning for 2019 Colorado Gives Day. Lastly, I created custom improvements to the organizational Salesforce CRM database to effectively track and report on grants, donors, and volunteers.

Denver, Co

As a Access Services and Circulation Assistant at the Anderson Academic Commons, I assist patrons at the circulation desk with checking out materials, returning materials, answering general reference questions, and searching the shelves for materials. I interact daily with patrons to provide timely customer service by addressing a wide array of needs and requests.

Sarajevo, Bosnia And Herzegovina

Green Visions is an adventure tourism company based in Sarajevo, who has a focus in sustainable community and economic development. While at Green Visions I created and implemented a social media plan to increase exposure of the business and its' services. I also created a reference document of UNESCO World Heritage sites along the Via Dinarica mega-trail to inform customers of the regional history along the hiking and biking trail.

Gowanda, Ny

As a Teller with Community Bank I interacted daily with customers, providing timely customer service by addressing a wide array of needs and requests. My main duty was to accept deposits and withdrawals, cash checks within limits, and prepare individual daily settlements of my teller cash in order to reconcile my cash drawer.

Collins, New York

During my time as a Library Clerk I expanded our community presence through social media and newspaper articles, creating awareness in our community of our services and programming for children, teens, and adults. I implemented and manged a monthly LEGO Club program for children ages 4-12 to increase child participation in our library programs. I primarly performed library and administrative duties in order to increase efficiency of operations to better serve over 3,000 community members. I also served in a supervisory role to 5 library pages.

Master Of Arts (Ma), International Development

Activities and Societies: Sigma Iota Rho International Relations Honor Society; Global Practice Bosnia; Group Coordinator, Amnesty @.

Bachelor Of Arts (B.A.), Global And International Studies

Activities and Societies: Oswego State Equestrian TeamMinor: Peace and Conflict Studies Concentration: Global Cultures January 2014 study.

Associate Of Science (A.S.), Individual Studies