Katelyn Martinez Email & Phone Number

Redmond, Washington, United States

Seattle, WA

• Established a strong local network by engaging and building relationships with local leaders
• Analyzed event metrics to improve audience return
• Reached out to multiple demographics to bring in new audience types to the world classical music
• Ensured timely and efficient data entry process for all event locations
• Located and capitalized on various marketing locations for highest audience diversity and attendance

Redmond, Washington

• Handled client special requests and complaints
• Ensured consistent service through daily briefings and communications
• Supervised other front desk employees to ensure continuity of procedures and seamless interactions with clients
• Created and edited official documents such as client contracts and liability waivers
• Designed in-store and online marketing collateral for new products and promotions
• Developed and implemented work policies to ensure the best customer experience and minimum salon liability

Joint Base Lewis Mcchord

• Created brand boards and assisted in the design and creation of new website
• Transitioned company advertising to new target demographic of Millennials and Generation Z
• Analyzed consumer trends to best re-situate processes and policies of company
• Assisted in new company wide policy creation

Seattle, Washington

Redmond, Washington

• Worked with coworkers to achieve sales goals of $5000 - $8000 daily
• Created complete looks on behalf of clients for various events
• Trained new sales associates for smooth transitions
• Managed product on the sales floor to create attractive visual displays
• Ensured efficient checkout process of 60 – 250 people per shift while managing customer calls
• Categorized and unpacked inventory for speedy restocking on the sales floor