• Creating, managing, & maintaining relationships with clients nationwide• Developing & providing a professional, high quality client experience from initial point of contact• Providing support to local, regional, & nationwide coaches & trainers• Working alongside some of the Top 50 real estate agents in the world• Planning & managing client events in various cities• Implementing systems & processes to enhance business practices

- Coordinate with internal, cross-functional teams to ensure timely execution of activities to support launching and onboarding new parters- Execute, process, and maintain partner contracts- Manage logistical communications with external stakeholders- Enhance current, and develop new, systems and processes to support internal and external needs- Create and maintain robust documentation between partners and internal stakeholders- Coordinate and manage training calendars- Provide support to sales teams and leadership team

- Maintained and strengthened key partner relationships through frequent engagement, project management, sales training, and program expansion- Collaborated with key internal stakeholders (marketing, product, growth ops) to develop and evolve resources to ensure that external partners have the necessary items to use our products at the highest possible level- Understood key partners' vision and goals and proactively anticipated their needs- Created and utilized data to identify opportunities for partnership growth and to ensure objectives wereachieved- Provided real-time data to both internal and external stakeholders outlining current customer engagement and adoption - Worked directly with Director of Partner Success, Chief Real Estate Officer, and field sales team - Developed and maintained systems and processes to sustain business growth- Built and implemented new brokerage partnership strategy and developed key relationships with top real estate brokerages around the country - Managed 100+ brokerage partnerships in 6 different US markets- Played key role in launching three new market territories and onboarding 50 new brokerage partnerships - Managed a team of virtual assistants that provided leverage and support to multiple teams across the organization

HelmsBriscoe, the global leader in meetings procurement, streamlines the meeting planning process by managing the time-consuming task of researching, contacting, and evaluating venues for your organization’s events. Since 1992, HelmsBriscoe clients have benefited from our global reach, unsurpassed experience, and industry relationships. Whether you are booking a large-scale association event, or a smaller corporate function, our team of industry professionals will work to match your meeting with the best venue at the best value based on your specific needs.

• Obtained customer base, and supported and developed new business partners.• Managed, understood, and sold essential services across multiple industry segments.• Participated in professional and personal development programs.• Led and mentored a team of people to achieve organizational and individual goals.

• Provided high quality professional day-to-day management of the order to cash processes.• Managed various financial and operational risks to help to design and implement control procedures and operational processes to address risks.• Verified accuracy, approved and recorded all changes, and finalized new client bookings.• Managed electronic commission payments and checks in ten different currencies, and diligently posted payments to corresponding bookings on a weekly basis.• Helped to design and execute a new process for a large client to utilize and increase business-to-business fluidity.• Reviewed and monitored the completeness and accuracy of associate bookings to ensure they were managed efficiently and in a timely manner.• Controlled and executed processing of daily incoming receivables for 1,300+ associates.• Managed process for creating and sending over 1,000 commission invoices and statements on a weekly basis.• Oversaw monitoring procedures to ensure data was received completely and accurately.• Coordinated and helped to manage and maintain the completeness and accuracy among 50,000+ hotels within property database.

• Assisted manager(s), customer relations director, and flight instructors with daily duties. • Maintained office inventory, updated course materials, and reviewed pilot certifications.• Verified client information and certifications to ensure compliance with industry regulations.• Answered phones, handled invoices, and accepted payment from customers.

• Hired, trained, and oversaw 20+ employees.• Determined and prepared necessary amount of production for games/concerts/events.• Worked with venue hospitality groups to ensure inventory, sales, and product were documented.

Worked in Human Resources as a recruiter for local and national branches, prescreened 100+ candidates applying for bank/branch positions, interviewed 30+ candidates over the phone and scheduled them for hiring events