Katelyn Schultz Email & Phone Number

Lombard, Il, Us

Aurora, Illinois, United States

Geneva, Illinois, United States

Alto Pass, Illinois, United States

Perform wine service tasks including opening of bottles, decanting, pouring, traying glassware, and performing follow-through tasks.

Marion, Illinois, United States

Westchester, Illinois, United States

2023 Summer Internships:- Working with the COO to assist in community outreach - Promoting of ATC and community partner programs through email, social media, and other various sources - Working with the Director of Development to assist in grant requirements and reporting - Attending staff, community and grant required meetings - Working with the Director of Development to assist with planning and implementation of the Annual Luncheon - Providing support to social media and public relations efforts - Maintain tracking report of outreach activity

St Charles, Illinois, United States

- Handling mobile and in person check-ins and check-outs with guests efficiently.- Operating aspects of FOSSE.- Being able to take room reservations for guests.- Providing a positive and upbeat personality with a desire to deliver outstanding customer service to guests and fellow co-workers.- Able to multi-task along with being detail-oriented.- Being able to work well in stressful high pressure situations to ensure guest's get the best quality stay.- Working with and understanding financial information, data, and basic arithmetic functions as well as using basic counting, adding, subtracting, multiplying, and dividing.- Reading and writing simple instructions and/or short correspondence and memos.- Maintain proper operation and etiquette when using a Front Desk phone.- When needed, deliver guest items such as luggage, newspapers, messages, packages, amenities or other items requested by guests or team members.- Maintaining knowledge of all property amenities as well as any special events, local area attractions, and things to do around the hotel.- Helping maintain a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds.

Sugar Grove, Illinois, United States

- Greeting customers in person and building community relationships.- Assist customers placing orders in person and by phone.- Enter orders in proper sequence, with strong knowledge of point-of-sale register system.- Ensure the fundamentals of hospitality (Friendly, Diligent, Speed & Accuracy) are consistently executed.- Handle and resolve customer inquiries and complaints.- Help in preparing of food products, using safety prep standards and storage procedures.- Clean, sweep and maintain the public area of the business.- Provide orientation and training for new customer service employees.- Assists other team members when required.

Bachelor'S Degree, Hospitality, Tourism And Event Management, Graduate - 3.5 - Cum Laude

Activities and Societies: American Marketing Association – Case Competition Team, SIUC Equestrian Team – 2023 Fundraising Chair, SIU Cheer.

Associate Of Arts - Aa, Communications, Graduate - 4.0

Activities and Societies: Waubonsee Cheer Team (2020 - 2022)

High School Diploma

Activities and Societies: Student Advisory Founder / Board Member (2018 – 2020), Operation Snowball (2019 – 2020), Cheerleader JV (2016 –.