New Hire Training and On-boarding:-Conduct general systems training for internal technologies (including but notlimited to Smart Meeting, STAT, Cvent, EVED and In-site)-Partner with BCD Internal and / or client contacts to ensure new hires haveproper equipment and systems accessAssist with New Client Implementation:-Employee training on client specific processes and technology-Document management and creation of client specific documentation (SOPs, templates, etc.)On-going Employee Training:-Assist with the creation and regular maintenance of resources, includingtemplates and team tools-Review client compliance and policy requirements (including but not limited toHCP contracting, spend caps, exception processes, cross border compliance,TOV reporting, post program closeout and audit)-Partner with LSCOE Operational leadership to determine gaps and wherestandardized training can help (e.g. collateral / user guides / trainings onconcepts/best practices)

-Develop and execute all written components of each project from conception to shipping-Create written program components to ensure project deadlines are met; seeks the client's review and/or approval when necessary-Determine project specifications and builds online registration with required fields to support the planning and implementation of the project-Collaborate with IT Manager and Reporting Specialist for any custom programming requirements-Manage multiple programs and prioritizes work assignments through time and events schedules for effective program management-Create and manage information through electronic and hard copy program notebooks-Coordinate and manage all meeting materials required for project execution-Complete post program documentation and submits attendee information for payment processing-Interface with clients and service providers to ensure successful program outcome-Attend and participate in client meetings and conference calls-Serve as a resource to co-workers with regards to clients' corporate guidelines and procedures-Manage program details in Project Manager's absence-Coordinate and execute any task to continue forward movement of the projects-Manage all communications-Other duties and projects as assigned

• Assist in creating, reviewing, and editing promotional materials for our products• Work with the Promotional Review Committee as the project manager for all of Commonwealth’s promotional pieces by submitting and following pieces until approval • Provides logistical planning support for 15+ conferences and tradeshows• Leads coordination and acts as liaison between company and outside agencies • Assists with the planning and execution of the annual National Sales Meeting • Provide administrative support to the VP of Marketing• Maintain Marketing budget• Conduct speaker trainings, as well as, assist with speaker programs • Continuous and consistent performance of administrative tasks, including but not limited to, ordering supplies, scheduling meetings and any related travel, etc.• Create and upload content, as well as, oversee our social media sites (LinkedIn, Facebook, Twitter, Instagram)• Active participation in staff meetings, taking notes and providing minutes to department with corresponding action items.

• Maintain the office space by organizing operations and procedures; work with vendors for upkeep of building• Trained and manage two clerical workers- receptionist and facilities support• Retain and distribute correspondences for 3 business units (Salix Pharmaceuticals, Women’s Health, and Commonwealth Laboratories) by working with various departments to keep smooth functioning of the businesses• Create POs, change orders, RFPs, and work in PeopleSoft to handle invoices & billing issues for all business units

• Develop and grow selling skills in Telesales to prepare for field sales by researching and updating current leads & • Maintain sales pipeline of qualified opportunities• Phone contact with a minimum of 25 targets per day delivering product presentations to physicians and staff in order to maintain and increase product sales• Responsible for understanding and utilizing clinical papers and other sources to provide competitive product knowledge in presentations• Provide field sales support as needed

• Responsible for helping an average of 35 customers a day with questions regarding products, financial assistance resources, etc.• Connected with an average of 15 doctors offices a day to provide samples, contact their sales representative, or send resources to the office• Performed 10 field coverages to aid during territory absences by calling on a target list to answer any questions and provide samples & resources