Katelyn Bellus Email & Phone Number

Alexandria, VA

Alexandria, Virginia, United States

Ft. Belvoir, VA

Burke, VA

• Sub-contractor to a small start-up company that provides job and internship location services to over 50 universities and organizations. Representative responsibilities and accomplishments include:
• Create monthly data reports on website usage using Google Analytics for clients
• Schedule and post weekly webinars for clients
• Research and develop proposals to increase efficiency of company resources
• Research and edit content for website with over 12,000 pages using HTML
• Estimate and deliver projects on time and within budget

Washington D.C. Metro Area

Centerville, VA

• Server in the main tasting room of a winery. Representative responsibilities and accomplishments include:
• Engage customers on the winery and its products, upselling on retail products
• Implement responsible hospitality service standards set by the VA ABC, company policy, and other regulatory agencies to ensure the safety and well-being of guests
• Proactively enhance the winery’s marketing outreach through promotion of wine club and various media platforms
• Manage upset customers, conflicts and challenging situations before escalating to supervisor
• Ensure accuracy with POS transactions, member records, and inventory adjustments

Springfield, Virginia

• Coordinator in the move management department for a local moving company that specializing in providing relocation services to US Armed Forces and State Department personnel. Representative responsibilities and.
• Develop and maintain positive and professional customer service relationships with clients throughout the entirety of their move,
• Listen and respond to all customer inquiries quickly and appropriately
• Communicate with origin and destination service providers to ensure all client needs are met in a timely and satisfactory manner
• Coordinate deliveries and post-move services such as unpacking and debris removal with contracted moving companies across the United States
• Assist clients with the completion of surveys that provide Interstate with valuable insight on how processes can be improved

Chantilly, VA

• Provided office management and client outreach support for a start-up learning center. Acted as the assistant to the Marketing Director. Responsibilities and accomplishments include:
• Managed scheduling of instructors and created program calendars for upcoming classes
• Created and prepared marketing materials for Marketing Director
• Developed a customer and maintained a list of over 300 contacts
• Registered new students and entering client payments into JackRabbit System

Fairfax, VA

• Provided facility management services for a DC Metro-area 8(a) small disadvantaged business.. Representative responsibilities and accomplishments include:
• Created project binders for presentations to new clients
• Researched competing organizations and government agencies that might influence future proposals

Fairfax, VA

• Assistant to an independent business owner. coordinating events and activities for Au Pairs and host families. Representative responsibilities and accomplishments include:
• Filed paperwork and creating information folders for over 100 families and Au Pairs
• Drafted weekly communications to be sent out to over 200 people
• Assisted with logistics and coordination of events for over 200 people
• Coordinated events and activities for Au Pairs and host families.

Fairfax, VA

• Worked at a community pool with over 500 patrons. Representative responsibilities and accomplishments include:
• Achieved certifications in CPR, First Aid, and Pool Operators License
• Promoted to assistant manager of the pool after 1 year
• Scheduled 12 employees and temporary life guards assigned to the pool

Business Management, Business Administration And Management, General

Education record