Katee Gerber Email & Phone Number

Perform regular departmental audits of production ensuring they meet FWMRP quality documentation requirements and report results of audit to supervisor.Maintain a well-organized document control system through timely scanning, accurate indexing, and easy document retrieval.Gather metrics from Quality Agreements, Customer Surveys and other assigned documents.Supplement receptionist duties during periods of absence or lunch, ensuring seamless coverage and continuity in welcoming guests and managing incoming calls.Complete customer requested surveys and quality agreements and return to Customer Service Associate as requested.Support Quality System Supervisor and Technicians with activities related to Corrective Action Preventative Action (CAPA) notices and verifications of CAPAs as necessary.Support the Document Control group with document change process by filing, scanning, and data entry.Perform inter-office mail and dispatch document runs as necessary.Execute designated supplementary projects as assigned.

Fort Wayne, Indiana, United States

Maintain a well-organized document control system through timely scanning, accurate indexing, and easy document retrieval.Supplement receptionist duties during periods of absence or lunch, ensuring seamless coverage and continuity in welcoming guests and managing incoming calls.Support the Quality Systems Assistant with administrative functions.Assemble Customer and Quality Audit packetsPerform inter-office mail and dispatch runs

Fort Wayne, Indiana

Operate laser machinery to remove coating from wire and process material through hand operations on an assembly line

Las Vegas, Nevada Area

Prepare and generate Real Estate Contracts and related closing documents for various properties based on the basic supporting information provided by the Sales Department.Verify data entry through company software and program systems (VOICE & CHORUS).Process payments for various transactions (Downpayments, Maintenance Fees, Interim Interest) into the appropriate project.Establish and maintain all purchaser files.Process and handle rescission/cancellation, as needed.Obtain credit card authorizations and retrieve credit reports for all sales types.Generate end of day closing report and financial closing sheets.Document scanning and imaging into Scandox and iSynergy programs.Ensure all documentation is scanned, split, and reviewed for offsite distribution.Work closing with Quality Assurance Department to obtain necessary documentation to complete contract files.Review all files after clients sign to assure accuracy with underwriting guidelines and title requirements.Monitor and coordinate timely closing of all business prior to 60 days. Systematically monitor the suspense aging report from Cognos to ensure timely follow up and processing.

Las Vegas, Nevada Area

• Politely greeted and directed customers in person and on telephone • Operated multi-line phone system • Appointment scheduling for the Service Department • Data entry in CDK System (formerly known as ADP) • Received & distributed mail • Managed employees and scheduled training sessions in Chrysler database • Investigated and resolved customer inquiries and complaints • Supply ordering and distribution • Parts Department cashier fill-in • Liaison between customers and sales team and management • Prepared and updated documents, reports, and spreadsheets

Office Administration- Medical Specialty

Education record

Education record

Hospitality Administration/Management

Attending for an Associate's in Hospitality to use for Event Planning career