Katelyn Harrison's Location
Minneapolis, Minnesota, United States, United States
Katelyn Harrison's Contact Details
Katelyn Harrison work email
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Katelyn Harrison personal email
n/a
About Katelyn Harrison
A passionate friend of the world who is just ready to see what the next adventure has in store. Trying to find a bit of magic & joy in every day, while spreading a little bit of sunshine ☀️
Katelyn Harrison's Current Company Details
Ex-Robinhood | Customer Experience Specialist | Social Media Expert
Katelyn Harrison Work Experience Details
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Content CreatorWitchy Grandpa Tarot & Craft Jan 2022 - Oct 2023Working independently to meet and maintain goals that are driven by passion. Gained 11.8k followers in a 6 month time span. Built and created an entire tarot reading business and website.
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Marketing ManagerDouble O'S Coffee May 2023 - Sep 2023Orlando, Florida, United StatesUndertake market research, understand the trends and customer preferences, create marketing strategy and budgets, oversee the creation of marketing materials and content, and perform all other relevant tasks essential for increasing the business's sales. -
Financial Crimes InvestigatorRobinhood Apr 2021 - Jul 2022Worked cross-functionally with partners in Customer Service Escalations and Social Media to review and remediate high-risk fraud escalations.Created and maintained feedback loops between business partners in multiple departments to improve workflow and structure.Investigated customer accounts with various fraud flags to determine next steps within the investigation.Facilitated training classes with investigations teams to strengthen skills' Versed in JIRA Case Management. -
Customer Experience Specialist - Social MediaRobinhood Jan 2019 - Apr 2021Assists customers with any issue they may face via email and social media. Collaborates with team to find solutions for customers issues and educates them on their issue. De-escalates aggravated customers to help them efficiently. Writes principle approved copy to send out to customers. Collaborates with other teams to further educate myself to gain a more broad scope to help the customers who come through the social channels. Trains new contractors and existing contractors on how to navigate solving customer issues.
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Social Media ManagerSuunto Mar 2018 - Jul 2019Orlando, Florida AreaCollaborates with the global team to produce posts for our global sites, and creates targeted posts for the US and Canada. Assists consumers with questions and directs them to proper people if their problem is out of my scope. Writes copy for the posts, including blog posts. -
Guest Operations TrainerWalt Disney World Apr 2017 - Feb 2019Espn Wide World Of SportsAssisted guests with any information about the ESPN Wide World of Sports complex. Had information on the rest of the Walt Disney World Resort. Sell parking passes and tickets to the parks. Guided guests and cast members throughout events to ensure safety. Make magical moments for every competitor and family during their visit. Teach new cast members the responsibilities on all intricacies of the job. Assessed new and existing cast members on updates for training. Helped be the friendly face to new cast members by welcoming them to the team. -
InternshipUcf Athletics Communication Oct 2016 - May 2018Orlando, Florida AreaHelps edit the information on the UCF website. Posts to specific sport’s social-media accounts. Assists in game day responsibilities such as; transcribing quotes, following the game closely to gather in-game statistics, and making gifs for the highlights for the game. Also interviewing players and writing stories based on the games and athletes.
Frequently Asked Questions about Katelyn Harrison
What is Katelyn Harrison's role at the current company?
Katelyn Harrison's current role is Ex-Robinhood | Customer Experience Specialist | Social Media Expert.
What is Katelyn Harrison's email address?
Katelyn Harrison's email address is ka****@****ood.com
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Katelyn Harrison
Principal Integration Engineer Moonlighting As An Mba Student Specializing In Positive Organizational DevelopmentBurlington, Vt1globalfoundries.com -
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