Katelyn Howay Email & Phone Number

Los Angeles Metropolitan Area

Los Angeles Metropolitan Area

Rancho Palos Verdes, California

• Organized and coordinated office administration and procedures, in order to ensure organizational effectiveness and efficiency.
• Managed front desk operations including but not limited to inventory control, as well as assisting with various and miscellaneous operations and HR-related activities.
• Responsible for general operational functions and processes including but not limited to communication with property management and IT on any concerns, assisting with general upkeep of client database systems.
• Responsible for all reception duties including answering, screening and directing main-line phone calls, organization and distribution of general email inbox and greeting visitors and managing office inventory, all of.
• Prepared, organized and distributed all incoming and outgoing mail.
• Partnered with Human Resources/Payroll with various tasks including new hire recruitment and on boarding, termination procedures, monitor and update employee time sheets for accuracy and errors, update calendar with.

Palos Verdes

• Provided administrative support and assisted with the overall management and organization of the Individual and Senior Department.
• Highly organized and dependable with a high attention to detail in respects to client HIPAA, processing requests and submitting insurance applications.
• Reviewed application forms for completeness and accuracy and following up for any missing and/or outstanding data.
• Communicated with clients, sales staff and insurance carriers and affiliations through the underwriting and approval process.
• Interacted with respective clients to facilitate their needs, address concerns and answer questions.
• Researched billing and non-payment issues and works with clients to arrange payment.

Torrance, CA

• Provided customers with quality service for a pleasant dining experience.
• Assisted customers with food selection, inquiries and order customization requests.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Greeted and interacted with guests in a timely and courteous manner.
• Performed regular managerial duties when manager is absent.
• Participated in interviewing, hiring and training new employees that matched company's needs.