Katelyn L. Email & Phone Number

Boston, Ma, Us

Waltham, Massachusetts, United States

naviHealth Care Transition Platform (CTP) is now part of WellSky® and CarePort®, powered by WellSky®. WellSky is a leading provider of care transition and care coordination technology. WellSky offers a range of proven software solutions, analytics, and services that are transforming healthcare and public health through real-time connectivity, greater visibility, and relentless innovation. Together we will be able to offer the most complete acute to post-acute care coordination ecosystem in the U.S.

● Assisted with opening unused office location as a main point of contact for the CTP Central Leadership team● Worked as a point of contact for employees who work from remote locations including those visiting from out of state● Collaborated with team leaders to coordinate accommodations for multiple onsite meetings supporting over 15 staff members● Ordered, restocked and organized kitchen and office materials● Building and maintaining solid relationships with team members, stake holders, and customers in person and remote

New Haven, Connecticut, United States

● Guided customers to their assigned tables and placed them with the appropriate menus● Provided exceptional customer service and developed relationships with the “Next Door” customer● Was able to appropriately handle up to 10 different tables at a time● Lead the set up and wipe down of the bar each night, took out the trash, swept the floors, and sanitized the tables● Managed, tracked and handled high volume orders from Uber Eats, Grub Hub, & Door Dash● Quick, responsive and adaptive to customer needs

West Hartford, Connecticut, United States

● Supervised over 50 staff members who provided post-acute home care to clients in the New Haven & Fairfield regions● Hired RNs, home health aides, and companions to facilitate improved satisfaction and health of clients● Maintained relations with hospital admission case managers for optimal care transitions● Facilitated client & employee relations by overseeing the introduction process and checking in with clients as well as employees● Fulfilled all patient referrals for New Haven & Fairfield regions● Utilized databases such as Sandata & Generations to manage employee workflow● Strong team builder/ leader who guided staff members to position themselves to be successful by conducting training sessions● Launched the companies first orientation program to streamline employee onboarding

Madison, Connecticut, United States

● Directed marketing campaign that targeted 150 schools across Connecticut● Conducted market research analysis to further support the company’s branding and advertising initiatives● Utilized InDesign & Canva to create business cards, post cards, newsletters and other marketing campaign materials● Designed proposal covers and other branding materials used to drive new business resulting in 5 new clients

New London/Norwich, Connecticut Area

Cheshire, Connecticut, United States

● Blog Post development- wrote and edited monthly blog posts● Wrote emails, memos for clients, staff members and upper management, while ensuring the integrity of their voices and messages● Collected data using SEM Rush, Google Analytics & HubSpot to analyze the Google metrics of the Top Fortune 500 Companies to use as examples to position Pepperland as thought leaders in driving business ● Collected Google metrics of the Top Fortune 500 Companies through SEM Rush, Google Analytics & HubSpot to observe patterns of success to position them as thought leaders in driving business

New Haven, Ct

I am currently studying as a communication major with a concentration in advertising and promotions.

New London/Norwich, Connecticut Area

As a head cashier, I was in charge of finances made throughout the day. I also assisted cashiers with technical issues, helped customers, and dealt with daily issues or concerns.