Ability to work in this fast-paced environment during the pandemic. Engaging with customers with effective communication skills helping customers with any enquiries they may have, to ensure the customer receives an excellent shopping experience, whether it is face to face or over our customer service phone. Strong attention to detail with handling cash regularly.

I worked 15 hours a week in this hotel, serving up to 350 guests at occasion parties along side being in secondary school full time. I learned the importance of communicating with your team to achieve efficiency to ensure guests satisfaction. I also participated in food health and safety, to ensure the best possible knowledge and under of the food and beverages offered by the hotel.