Katelyn Jones Email & Phone Number

Brunswick, Oh, Us

Cleveland, Ohio, United States

Cleveland, Ohio, United States

Cleveland, Ohio, United States

Cleveland, Oh

Background: Spun out of the Cleveland Clinic with a recent FDA-cleared product to solve real unmet clinical needs (reduce procedure time, reduce radiation, reduce contrast dye and improve outcomes). World-class scientific advisory board, well-experienced management team, and recipient of numerous NIH grants.==========Serving as the Public Relations and Administrative Officer, I oversee day-to-day business operations for Centerline Biomedical, including Marketing, HR, Finance, and various office functions. Key contributions include:► Manage the website and social media channels, engaging and growing Centerline Biomedical's followers and delivering the latest information and news, including blog posts and press releases. ► Create marketing collateral, including brochures and flyers, and creation and directing of videos to communicate the company's brand message, mission, capabilities, and expertise to key stakeholders. ► Schedule candidate interviews, communicate with candidates, and manage onboarding tasks. ► Manage employees' timesheets, PTO, and insurance policies► Coordinate vendor projects, including schedules, deliverables, and invoice payments.► Prepare key documents and reports for management, including development plans and budgets.

Cleveland, Ohio, United States

Alliance, Oh

Alliance Community Hospital, a non-profit hospital that was founded in 1901, is licensed for 204 beds, including 68 nursing home/transitional care beds that are found in our attached, long-term care facility, Community Care Center. ACH is fully-accredited by The Healthcare Facilities Accreditation Program (HFAP) and offers a quality medical staff of more than 150 active and covering physicians.====================During a four-month public relations internship, I supported daily strategic planning and public relations operations for Alliance Community Hospital across a range of activities, including marketing collateral, website content management and advertising competitive analysis. My key contributions included:► Creating and designing brochures, posters, flyers and advertisements using InDesign. ► Supported competitive analysis of area hospital advertising by collecting and organizing local newspaper advertising. ► Organized advertising payments to assess amount of advertising dollars being spent for each outlet. ► Maintained and updated physician and employee directories when employment changes occurred.► Edited content on hospital website and researched and created informational materials to distribute within hospital for monthly topic awareness.

Willoughby Hills, Oh

Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. It is owned and operated by the Cleveland Clinic Foundation. ====================I gained valuable and broad experience with the prestigious Cleveland Clinic by performing a variety of administrative functions. Primary deliverables included:► Trained in Epic patient registration and scheduling. ► Answered calls and assisted patients with issues such as prescription refills, scheduling, leaving messages for doctors and transferring patients to other departments. ► Trained in S.T.A.R.T. with heart and communicate with H.E.A.R.T. customer service models. ► Interviewed new employees regarding onboarding process. ► Served in medical records department, scanning documents into patient charts, entering surgery procedure records and sending medical release forms to IOD copy services.

Cleveland, Oh

· Answered incoming calls and provided a high level of customer service· Recorded all information from customers in CRM Dynamics· Called customers who needed additional information or experienced a customer service issue· Learned all the policies and procedures relating to Progressive Field and the Cleveland Indians rapidly in order to immediately start assisting customers· Managed numerous projects including raffles and sending mail/prizes to fans· Assisted other departments with projects, mailings, and events

· Assisted customers with locating desired items in the store when they could not find what they were seeking themselves· Organized areas and individual shelves of the store to stay up to date with new products· Provided customer service over the phone by answering questions and concerns as well as placing merchandise on hold for the customer· Trained new employees on company responsibilities and procedures including daily store tasks

Mentor, Ohio

Bachelor Of Arts - Ba, Healthcare Management And Marketing, 3.6 Gpa

Activities and Societies: Women's Lacrosse, Cheerleading, Alpha Chi Omega, Tau Pi Phi

Education record