★Katelynn Hackney★ Email & Phone Number

United States

United States

United States

Greater Omaha Area

Greater Omaha Area

Coordinated logistics and contents of trunk shows for all event types. Communicate details of event to customers via phone and e-mail to ensure they are prepared for their upcoming event. Coordinated onboarding of new retailers.☆ Exceeded yearly goal of doubling events from previous year from 115 to 325 by coordinating creations of approximately 20 trunk.

Omaha, Nebraska

Manage over 50 customer accounts with number of locations ranging from 1-5 per customer. Ensure customers are aware of new products and promotions that are currently running and provide product knowledge to stock correct products in stores. ☆ Set and exceeded yearly goal of increasing total customer margin 15% and nearly doubled margin by identifying gaps.

Managed backorders for customers in a timely manner. Took over projects for sales team, which included creating spreadsheets (both client facing and internal), updating account information, order entry backup, customer support, and customer call downs. Trained new employees in daily processes, assisted with new system integration that impacted daily.

Omaha, NE

Supported sales team by assisting with order entry, order management, and customer service calls. Completed projects such as return labels, account updates (addresses, contact info, etc.), customer facing spreadsheet creation, pricing changes/ updates, and more. ☆ Observed issues in order management process, developed and promoted solutions, and submitted.

Omaha, NE

Inspected returned products, determined if still in good sellable condition to be placed back into inventory or organized into appropriate bins to be sent back to vendors or liquidation. ☆ Noticed need for organization and worked with superior to configure returns area lay out, streamlining review and return of goods to appropriate areas.

Omaha, NE

Set out correct product and quantities based on customer pick ticket to be reviewed for quality control and boxed ensuring all items were secured and protected for shipment to end customer and ready to be placed in stores. Ensured packing area stayed clean and orderly.

Omaha, NE

Pulled product from specified locations on a customer order ensuring that I pulled the correct item and quantities required for the order in the order they appeared on the pick ticket. I also aided in restocking product when needed from additional pick locations and ensuring the isles were swept and clean at the end of the day.

Greater Omaha Area

Processed transactions; providied friendly customer service; faced product; and obtained knowledge of the products to ensure that every customer who walked into our store found what they were looking for and were satisfied with their experience.

Mankato, Minnesota

Part-time position where responsibilities included: Dishwasher; food prep; assisting the Sisters who were unable to maneuver the food line on their own; food set-up and tear down; and closing the kitchen and dining hall.

Bachelor'S Degree, Behavioral Sciences

Full-time student while maintaining full-time employment.

Associate Of Science (A.S.), General Studies

Activities and Societies: Phi Theta KappaGeneral Education Courses