Katelynn Walker Email and Phone Number

• Created a welcoming atmosphere for clients, partners, and visitors monthly, managing 35+ conference room setups, technology, and logistics for productive meetings.• Successfully planned and executed corporate events, conferences, and meetings, ensuring seamless logistics and positive outcomes.• Cultivated and maintained 20+ positive vendor relationships through clear communication of needs and expectations.• Provided comprehensive administrative support to all HCSS departments, managing calendars, shipping and receiving logistics, coordinating travel arrangements, and catering to unique requirements.• Collaborated across departments to gather and present data in a professional and visually appealing format, ensuring confidentiality and adherence to guidelines.• Fostering community engagement and corporate social responsibility.• Managed food operations, overseeing presentations, decor, and volunteer coordination for all internal events and meetings.• Collaborating seamlessly with our facilities and maintenance team to enhance operational efficiency and maintain a superior environment.

•Greeting and welcoming patients to the practice. •Scheduling, rescheduling, or cancelling appointments as needed. •Assisting patients with filling out required medical documentation.•Updating patient records and documenting recent treatments and procedures.• Communicating with medical insurance providers to determine if patients are required to make co‐payments.• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.• Verifying patient’s health insurance benefits. • Entering data using dental practice management software, and uploading completed insurance verification forms.

• Managing surgical documents, gathering and in putting patients’ information, and entering post‐surgery data in to patients’ records.• Understanding surgical procedures, such as the necessary time a surgery takes and the medical staff necessary, in order to properly maintain a surgical schedule.• Ensuring all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon’s directions.• Scheduling patients’ appointments and surgeries, sending reminders to patients, and scheduling emergency and add‐on surgeries.• Confirming adequate preparation for surgeries by scheduling the necessary equipment and procedure rooms and maintaining the surgical inventory.

• Followed established protocols for checking patients in/out and posting office visits.• Processed the collection of co‑pays, deductibles, and past due balances.• Accurately verified patient insurance and documented in the practice management system.• Answered phone calls in a prompt manner, and properly greeted patients.• Registered and scheduled patient appointments.• Worked closely with team members to ensure all job duties were completed effectively.

• Utilized spread sheets, word processing, data base management, and other applications to fulfill clerical duties. • Successfully researched information for projects, handled inquiries, and scheduled appointments.• Answered telephones and emails in a prompt manner,taking messages and transferring calls.