Katelyn Gallagher Email & Phone Number

Mesa, Az, Us

Morrisville, Nc, Us

-Directed recruitment efforts by sourcing resumes to select best-qualified candidates and interviewed candidates to better assess qualifications.-Onboarded employees for 200+ Taco Bell and KFC locations throughout AZ, NC, SC, FL and VA through facilitating offer letters, drug and background checks while working cross-functionally with Human Resources, Directors and Hiring Managers.-Scheduled 2000+ candidates for interviews across numerous time zones.

New York, Us

-Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy. -Made actionable and insightful recommendations for new products, extensions or enhancements. -Managed inside sales process from lead to close with inbound chats and inbound phone calls, effectively utilized Peloton CRM system (Salesforce) to track and monitor lead activity, lead dashboards, reports, call lists and more.

-Hired, trained and coached 50+ employees in preparation for the March 2019 Grand Opening in Queen Creek, AZ. -Partnered with HR to proactively address business issues, staffing, payroll, promotions, employee engagement and productivity. -Established clear performance goals and metrics for revenue, P&L, customer service, training programs and customer retention. -Responsible for onboarding, one on one coaching, corrective actions, scheduling (7Shifts), food and beverage purchases, new hire paperwork, maintaining detailed accounts of financial transactions and inventory accountability. -Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

-Formulate marketing strategy and develop marketing plan for four restaurants.-Craft social media posts for Instagram, Facebook and Twitter.-Track metrics that include impressions, clicks, followers acquired, etc.-Promote content, engage in discussion and build customer loyalty.-Part of the management team.

-Team-oriented leader with 9+ years of experience in food preparation and service at a high volume restaurant. -Allocated time management working 30-40 hours each week while enrolled as a full time student. -Experienced with Point of Sale (POS) Terminals, maintaining detailed accounts of financial transactions and training new team members. -Knowledgable about food ingredients, drink recipes and specific pricing. -Communicated product knowledge to advertise and recommend menu options to increase customer satisfaction. -Responsible for weekly inventory accountability and building relationships with customers.-Assisted with catering, event planning, and connecting with customers through email marketing and social media.