Katelyn Stanitzke Email & Phone Number

Atlanta, Georgia

•Manage guests needs, requests and expectations via phone, live chat and email regarding our fourteen music and special interest festivals at sea•Assist with booking and managing cruise reservations, collecting past dues, and gathering missing guest information•Act as liaison between Sixthman and Norwegian Cruise Line to compare guest manifest information and validate data•Provided face-to-face assistance at the Guest Services Information Desk on board the Norwegian Pearl for several festivals as Guest Services Ninja

•Monitor the customer service e-mail account and phone line to assist with handling customer requests•Interact with artists regarding booking requests and conduct research in order to pass along inquiries to booking manager•Coordinate setting up music lessons with instructors and students

Children'S Healthcare Of Atlanta; Egleston

Intern, Seacrest Studios at Children’s Healthcare of Atlanta, Atlanta, GA May 2015-Present• Work directly with program coordinator to get hands-on experience running a radio station• Interact with and entertain hospital patients• Help facilitate celebrity visits to the studio

Athens, Georgia Area

• Teach basic basketball fundamentals to a team of five-year-olds• Help provide the kids with a fun and safe learning environment• Assist in the pick-up process after youth programs to ensure that every child gets picked up from the Y by his/her parent/guardian and gets home safely

Duluth, Ga

• Wrote and published press releases for upcoming shows• Updated event listings on multiple online resources with future events• Worked at the box office selling tickets and as an usher during shows• Monitored the general e-mail account and helped with customer service

• Dedicated six hours per week to updating website with music news stories• Posted about upcoming events in the area and tour dates for different artists and bands• Wrote press releases for local and national artists to gain awareness

Athens, Ga

• Organized events to engage freshman students in the residence halls• Reached out to freshmen and transfer students through social media to spread awareness about the organization and invite them to future events• Increased awareness of the organization on campus to dramaticallyincrease attendance at Friday night Shabbat dinners

Lawrenceville Ga

• Earned “Outstanding Customer Service” Award• Utilized social media to keep customers updated on current promotions and new product offerings

Bachelor'S Degree, Advertising

Activities and Societies: Sigma Delta Tau Sorority

Education record