Katelyn Steffen Email & Phone Number

San Diego, California, United States

- Spearhead comprehensive operational strategies, resulting in increased overall efficiency and productivity. - Lead and mentor a team of 30 personnel, fostering a culture of accountability, collaboration, and continuous improvement. - Develop and implement streamlined processes and procedures, optimizing workflow and reducing operational costs.- Collaborate cross-functionally with department heads to align operational goals with overarching business objectives, ensuring seamless coordination and execution. - Conduct regular performance evaluations and provide targeted coaching and development opportunities to enhance team performance and skillsets. - Implement innovative technologies and tools to automate manual processes, providing operational scalability and effectiveness. - Oversee inventory management and procurement proceses, maintaining optimal stock levels. - Establish and maintain strong relationships with key stakeholders, vendors, and clients, ensuring high levels of satisfaction and retention. - Act as a liaison between upper management and front-line staff, communicating strategic directives and fostering a culture of transparency and trust. - Proactively identify operational bottlenecks and inefficiencies, developing and executing strategic initiatives to address root causes and drive sustainable improvements.

San Diego, California, United States

San Diego, Ca, United States

- Lead, direct, and manage a team of 40+ staff members responsible for all aspects of diverse day-to-day core-business operations and administrative tasks driving Coast Flight Training’s revenue stream- Establish, implement, and oversee project timelines for all operational aspects- Manage daily business operations while identifying potential business and safety risks, and escalating concerns with detailed solutions as needed- Main point of contact for internal and external complaints related to human resources, daily business operations, and customer satisfaction- Responsible for prioritizing, planning, and analyzing training programs for 180+ students while ensuring student progression and success- Compile and analyze data to generate weekly performance reports tracking aircraft hours, instruction hours, and revenue goals set by the Vice President of Operations- Curate the Coast Flight Training brand by creating and implementing both internal and customer facing document templates- Expand and implement SOPs optimizing business workflows and efficiency- Hold weekly staff meetings to maintain open communication and address team roadblocks- Responsible for all staff hiring, initial and recurring staff training, and conducting semi-annual and annual job performance evaluations

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

Manage day-to-day operations responsibilities including but not limited to: supply & demand planning, logistics, warehousing and fulfillment needs, revenue and production goals, employee relations, and essential administrative dutiesManage, lead, and direct in the areas of safety, quality, and production Create SOPs for production and employee optimization Main point of contact for manufacturers, suppliers, and freight partnersMain lead in all new software integration

Greater San Diego Area

Manage marketing initiatives for a team of brokers including direct mail, email marketing, and designing marketing collateral (brochures, post cards, newsletters, eblasts, etc.) Prepare email marketing material through constant contact. Work closely with Costar and Loopnet on updating all properties. Do basic administrative work as well when needed.

Phoenix, Arizona Area

Demonstrate and provide information on products/services. Create a positive image and lead customers to buy products. Set up booths/promotional stands.Identified and understood customer needs and how to market to certain age groups. Fast paced and very detail oriented environment.

Mesa, Az

Prepared and executed all jobs that came through Avanti. Accessed and understood the software Avanti. Identified the priority jobs that needed to be completed. Met all customer expectations and specifications. Paid attention to job instructions and all job details carefully. Spoke and emailed with customers on a professional level to understand their vision. Ran all bindery machinery. Completed and maintained all required paperwork, records, documents, etc.

Scottsdale, Az

Met daily deadlines with efficiency and accuracy. Prepared rough drafts for email newsletters and presented ideas in meetings. Thought creatively and developed new design concepts, graphics, and layouts for website and newsletters. Prepared all necessary marketing materials for events and meetings. Managed and organized data spreadsheets for all sponsors. Reached out to local companies with marketing opportunities. Designed a new layout for email newsletters as well.