Personable, energetic, and results driven administrator with 12+ years in operations, training, and onboarding for a staff of 20+, impacting 5,800 students. Successfully created processes and systems to identify training deficiencies and created training guide resulting in improved onboarding processes, better trained staff, and performance improvement of 20%. Keen ability to build relationships and communicate with stakeholders at all levels and tenacity for forging external partnerships, yielding greater retention for 20,000+ individuals including staff members and students I am super organized, detail orientated, and thrive in a busy environment with a can do roll up your sleeves attitude, a smile, and a positive mindset even in the most challenging situations