A member of the Playfly Corporate Leadership Team responsible for leading the Human Resources and People function in a high-growth, dynamic environment. Focus on Talent Acquisition, People Development, DEIB, Employee Relations and Retention, M&A, and Total Rewards. During my time with Playfly, contributed to Playfly being named a Most Loved Workplace (Newsweek 2003-2004), one of the Best Employers in Sports (Front Office Sports 2023), and Best Places to Work in Sports, Sports Agency Division (SBJ 2023-2024). • Introduced initiatives focused on people development (Playfly Onboarding Program, LinkedIn Learning Challenges, Presentation Skills, Team Dynamic Coaching, Speaker Series, Employee Toolkits, Playfly Internship Program, RISE Leadership Program)• Cultivating and managing career readiness initiatives with community partners to include Temple University, Villanova University, Black Student Athlete Summit, SNHU and Sports Biz Careers• Development of DEIB initiatives and employee-led IRGs (BIPOC, PW+, LGBTQIA+, Health & Wellness, Community & Sustainability, Parents & Caregivers, Culture Committee)• Implemented a continuous performance feedback platform and succession planning • Development and delivery of the 2023 Black Student Athlete Summit Playfly Career Combine for Student-Athletes• Implemented a new HRIS to support organizational growth • Member of the Access Holdings ESG (Environmental, Social & Governance) Task Force

Created and led the Human Resource function for 2,000 employees (office and clinical) across a distributed branch model. Supported all areas of Human Resources to include organizational restructuring and performance, training development and delivery, internal recruiting, employee relations, legal matters, and compliance. Served as main point of contact during the COVID-19 crisis.• Connected decentralized offices by implementing cross-functional communication, company-wide training calls, and monthly leadership development coaching• Implemented real-time performance management software to encourage ongoing performance conversations and consistent 1:1 practices• Developed standardized internal recruiting process and onboarding program• Re-engaged, assessed, and set new expectations for vendor relationships, leading to the implementation of a new benefits broker and addition of new SEO tools• Evaluated and audited the HR function to establish best practices in the areas of employee relations, benefit administration, workers compensation, policy and procedure revision and communication, progressive discipline, and payroll• Implemented carrier connections between operational systems to create efficiencies across departments• Responsible for managing and maintaining organizational communication during COVID-19 crisis to include the temporary transition of the workforce to remote model, monitoring morale, responding to client and clinical concerns, talent acquisition, adjustment of company business structure, and remaining abreast of new compliance issues

AVP, Talent Management and Human Resources (2017 – 2018)Director of Human Resources (2014 –2017)Created and led the Organizational Development and Employee Support Team (ODES), which included the Human Resource, National Recruitment, and Corporate Training functions for CareerStaff Unlimited. Directly managed eight employees. Supported office employees (200) and field employees (5,000) across the country (25 locations) in areas including organizational development and performance, training development and delivery, employee relations, policy and procedure administration, succession management, investigations, legal matters, and compensation.• Nominated to represent Genesis HealthCare at 2015 KPMG Executive Leadership Institute for Women• Nominated for 2015 Delaware Valley HR Department of the Year - Employee Relations • CareerStaff Unlimited Department of the Quarter Award Q1 2015, Q1 2016, Q4 2017; Leader of the Quarter Award Q3 2015, Q4 2015, Q1-Q3 2016, Q4 2017; Department of the Year Award 2017• Member of the Genesis HealthCare Management Education Review and Benefits Review Committees• Developed the CareerStaff Unlimited Women’s Leadership Program • Developed and managed the company Mentoring Program• Successful implementation and delivery of the PXT pre-hire assessment tool for all employees, candidates, succession planning and team fit reports • Development and implementation of “Give A Wow”, a company-wide reward and recognition program• Development of CareerStaff Unlimited employee engagement survey• Created a training library of courses for employees to include topics such as Emotional Intelligence, Ethics in the Workplace, Encouraging a Team Work Environment and Conflict Resolution• Organization, planning, and execution of multiple conferences a year to include leadership conferences for senior leaders, mid-level managers and semi-annual new hire training conferences• Development and facilitation of monthly leadership training calls

Partnered with the Senior Leadership team (C-Levels, VPs, and Directors), OD&P, HR Directors and Generalists, L&D team, business leaders, subject matter experts and outside vendors to uncover and understand business needs, employee survey indicators and succession planning opportunities with an emphasis on improving employee performance and development objectives. Created global training and development programs for internal clients to include conferences, classroom and virtual training, leadership calls, online learning programs, job aids, assessments and employee surveys. • Redesigned and streamlined Management Training Curriculum for 500+ North American Operation Managers to include addition of a new compensation structure tied to successful completion of program• Organized, developed content, activities and executed a week-long, off-site Conference for 150 Operations Managers from across the country including a guest speaker, Jim Craig, Goalie - 1980 U.S. Olympic Hockey Team• Proposed, developed, organized and oversaw monthly Field Operation Leadership Development conference calls with Jim Craig, with an audience of 200+• Proposed, developed, organized and oversaw monthly Leadership Development conference calls for 50 Supply Chain Managers to reinforce the first-time Conference organized and held in 2013• SME research leading to the creation of a new Private Aviation self-paced online training to improve the high service expectations for most elite client base• Created self-paced online trainings for 28,000 global employees to introduce new talent review process and how to write an effective self-appraisal• Organized and oversaw week-long new hire Mid-Market and Local Market Sales training• Developed an introductory Financial Acumen training for Sales and HQ audience• Created training to support new Avis Budget Group Mentoring Program• Created a new online learning curriculum for Field Associates handling all vehicle returns

• Responsible for business development in Wayne and King of Prussia branches including hiring new talent, acquiring new client accounts, maintaining existing accounts, and establishing new candidates.• Oversaw candidate management: full life-cycle recruiting, screening prospective candidates, in-person interviews, background checks, reference checks, liaison between clients and candidates, placement

Consulted with small to mid-size business owners to assess their need for integrated HR outsourcing model.Achieved/exceeded sales quotas monthly to include the following recognitions: • 121% to sales quota March 2011, DM MVP March Source Madness• 305% to sales quota December 2010• December 2009 Regional Leader, achieving 193% to sales quota

Healthcare Account Executive (2008 –2009) Responsible for prospecting and growing new healthcare accounts (accounts included United Healthcare, Catholic Health and Lower Bucks Hospital).• Abington Hospital & Bayada Nurses – 100% corporate growth in one year• Siemens – completed product rollout to 100+ executives at Draeger MedicalBusiness Sales Consultant (2007– 2008)Provided support and facilitated growth for national accounts and their employees (accounts included Salvation Army, ABM, National Amusements and Praxair).Retail Sales Consultant (2006 – 2007)Ranked among the top five sales consultants in the zone in overall sales performance for five months.Customer Care Representative (2005 – 2006)

Responsible for the sale of Daimler Chrysler vehicles to include sales proposition, product demonstration, securing financing and communication with insurance companies. • Highest dealership closure rate at 52.9%

Clinical Case Manager (2003 – 2005)Managed cases of 40 adolescent females to include facilitating communication with funding sources, families, clients, and the treatment team.• Certified New Directions Instructor: trained all new employees on the ethical treatment of clients, decision-making, and proper use of behavioral redirection techniquesProgram Manager (2001 –2003)Managed treatment program for 65 adolescents with behavioral and psychiatric disorders; led a team of 30.Program Supervisor (2001)/Residential Counselor (2000 – 2001)