I have a reputation for solving complex delivery problems, enhancing the capabilities of my teams and turning around project delivery. My track record speaks for itself. I am driven to deliver solutions that help clients achieve their goals and retain business for the company. ►► kate.m.mckinnon@gmail.com◄◄CLIENT-FOCUSED SOLUTIONSI excel at balancing tradeoffs to deliver the greatest value to clients and solve their problems without pursuing unnecessary paths. What energizes me is finding a solution that will work for the client. Hearing their needs and goals, I find a way to accomplish their objectives with pragmatic solutions. Using Agile principles, my teams and I create a path forward that in turn restores client confidence.►I led a team to solve all issues for a major retailer’s website with 40,000+ orders/hour during the holidays. Once complete, conversions increased 30% and the client’s revenue grew by $300,000,000 the next year.► We untangled myriad issues with the technology a consumer products’ company was using that had led to a $12 million loss. Once done, the client was able to sell off one of their brands for a profit.HONEST COMMUNICATIONClients' initial expectations and goals oftentimes differ from what we can deliver based on budget and scope. Tough conversations are part of the job in those instances. Clients value my upfront, honest communication style. Likewise, my teams appreciate my candor when coaching around enhancing their capabilities.INSPIRATIONAL LEADERSHIPHaving worked on numerous projects that were mired in complex issues, it is easy to get burdened by the demand, the deadlines and client expectations. I rally my teams around the reality that the problems are not insurmountable, but well within our expertise and reach. I am realistic about the solutions. I will also push my teams to stretch themselves in the development of solutions. I know we can do it!Let’s discuss how I can contribute to the achievement of your organization’s business goals.