Responsible for a variety of tasks and responsibilities aimed to provide practical experience and support to the HR department.• Assist in bi-weekly payroll data input into ADP software, review payroll preview reports prior to payroll completion. Assist CFO with payroll Journal entry into QB.• Help prepare onboarding materials for new hires, assist in conducting orientation sessions, ensuring all paperwork and documentation is complete.• Assist in posting job openings utilizing ZipRecruiter website, screening resumes and applications, and post interview summaries.• Maintained and updated employee files with accuracy and confidentiality.• Help organize training sessions and development programs, assisting in the creation of trainingmaterials and presentations.• Work with CFO to ensure that the HR policies and procedures were up-to-date, accessible, and incompliance with labor laws. Performed general administration tasks, assisted in scheduling meetings, and coordinated HR events.

Branding Designs:• Icons• Business Cards• Color Scheme• Typography Graphic Designs:• Stickers• Logos• Illustrations

Supervise and monitor athletic fields and facilities, tennis and volleyball classes, operations of tennis facilities, and adult sports leagues, including, but not limited to, the Great Park Sports Complex, Great Park Tennis and Volleyball Center, various community parks and City tennis facilities..Act as the liaison for facility reservations including maintenance of contracts and forms, coordination of staff coverage, room set-up, walk-throughs and customer service. Understand and enforce City, Department and section policies and procedures; resolve disputes and conflicts that arise in the parks and facilities.

Ranked Top 8 in Sales for Store.Build and maintain an assortment of personal clients, proactively creating and styling looks on appointment basis.Pride in store and department duties, as well as teamwork to maintain department and merchandise display.

Manage multiple data entry systems from multiple channels (stores/ online) to review and make an appropriate determination on new applications.Knowledgeable of promotional invitations sent to customers from all Nordstrom channeling affiliates in order to ensure the most accurate and appropriate response to customers. Review and process register referrals, Nordstrom.com transactions, and credit line increases. Respond to complex inbound account inquiries using Nordstrom protocols and procedures on Visa, Retail, Debit and Gift Card Products. Resolve escalated customer calls, as well as store and/or helpline inbound calls.Troubleshoot customer inquiries regarding online enrollment, password resets, and sign-on issues.

Functioned as daily Point of Contact between warehouse operations and administration.Originated, tracked, and reported on QB sales orders and open invoices.Communicated with customers regarding their orders. Followed up on maintenance and repairs, ensuring that service is scheduled and complete. Maintained office, client, and sales files.Facilitated shipping and receiving, including incoming product inspection, outgoing shipping preparation, and paperwork tracking.

Supervised, developed, monitored, and mentored a staff of 15, including scheduling, recruitment, reward/recognition, and performance coaching.Managed end-of-day procedures, including cash deposit rconciliation. Designed merchandise displays to enhance seasonal buying. Managed highest selling department in Laguna Niguel store.

Top 25% of personal sales consultants.Built a private book of clients, proactively reaching out to my clients using priority alerts on events and sales.Collected customer data generated at point of purchase for Bloomingdale’s marketing list, consistently achieving marketing targets set for sales associates.