Office Manager And Chiropractic Assistant
Bellevue, Washington, United States
Oversee daily operations,including patient scheduling, registration, and check-in, to ensure smooth and efficient operations. Hire, train, and manage administrative staff to ensure that they are effectively supporting the needs of the office. Develop and implement policies and procedures for the office, including those related to patient privacy, safety, and emergency preparedness, and ensure that staff members adhere to them. Stay up-to-date with regulatory changes and ensure that the office complies with all relevant regulations and standards, such as HIPAA and OSHA guidelines. Oversee the maintenance of patient records, ensuring that they are accurate, complete, and confidential.Work closely with medical professionals, such as physicians, nurses, and medical assistants, to coordinate patient care and ensure that the office is meeting the needs of its patients.Develop and implement initiatives to improve the quality of patient care, such as patient satisfaction surveys and quality improvement projects.Respond to patient inquiries and complaints in a timely and professional manner, seeking to resolve issues and ensure patient satisfaction.