Kate O'Neill Email & Phone Number

As a globally recognized keynote speaker and thought leader, I deliver transformative insights at the intersection of technology, business, and human experience. My talks inspire and equip leaders to navigate digital transformation while creating meaningful human experiences at scale.Selected speaking engagements demonstrate impact across sectors:- GLOBAL LEADERSHIP & INNOVATION - United Nations: Multiple keynotes on data-driven innovation and human experience - World Government Summit (Dubai): Future of work presentation to world leaders - Amsterdam's Future-Readiness Initiative: Strategic city transformation- FORTUNE 500 & ENTERPRISE - Executive keynotes for Google, IBM, Adobe, Microsoft, Cisco - Digital transformation strategies for Coca-Cola, McDonald's, Charles Schwab - Innovation workshops for HCA Healthcare, Northwestern Mutual- SPECIALIZED EXPERTISE - Tech Innovation: Talks at Google series, Etsy Engineering Day - Academic Leadership: Guest lectures at Cambridge, Harvard, Yale - Industry Events: INBOUND, O'Reilly Strata + Hadoop World LondonSpeaking topics include:- • The Tech Humanist Approach to Digital Transformation- • AI Ethics and Responsible Innovation- • Future-Ready Leadership in a Tech-Driven World- • Creating Meaningful Human Experiences at ScaleAvailable for keynotes, executive workshops, and strategic advisory sessions. Past audiences have included C-suite executives and senior leaders from Fortune 500 companies, tech innovators, and global organizations committed to responsible digital transformation.

The Tech Humanist Show is a multi-format program exploring how data and technology shape the human experience. Available as both a podcast and video series, the show features in-depth conversations with influential thinkers and leaders in ethical AI, privacy, and emerging technology. Distinguished guests have included Dr. Rumman Chowdhury (former Twitter Director of ML Ethics), David Ryan Polgar (Founder of All Tech Is Human), Dr. Safiya Noble (author of "Algorithms of Oppression"), and Yanis Varoufakis (former finance minister of Greece and author of “Technofeudalism”), among other visionary voices shaping the future of technology and humanity.

KO Insights is a premier strategic advisory firm transforming how global organizations navigate the intersection of technology and humanity. We specialize in human-centric digital transformation, AI ethics, and meaningful innovation at scale.Our expertise delivers measurable impact through executive advisory services, transformative keynotes, and strategic workshops. We help organizations harness emerging technologies while prioritizing meaningful human experiences and responsible innovation.Select client engagements showcase our impact across sectors:- Guided a FORTUNE 50 TECH GIANT in developing ethical AI frameworks and human-centric product strategies- Partnered with a GLOBAL CONSUMER BRAND LEADER to revolutionize their digital customer experience across 100+ markets- Led digital transformation strategy for a MAJOR HEALTHCARE NETWORK, focusing on patient experience optimization- Advised a LEADING SMART CITY INITIATIVE on human-centric IoT implementation- Facilitated strategic innovation workshops for MULTIPLE FORTUNE 100 EXECUTIVE TEAMSOur client portfolio includes Fortune 100 corporations, global tech leaders, prestigious universities (including Harvard, Cambridge, Yale), major healthcare institutions, government agencies, and the United Nations. We've worked with recognized brands such as Google, IBM, Adobe, Microsoft, Coca-Cola, and McDonald's, delivering transformative insights that drive both business success and human benefit.We share our insights globally through books, articles, and thought leadership collaborations with major organizations. My upcoming book "What Matters Next: A Leader's Guide to Making Human-Friendly Tech Decisions in a World That's Moving Too Fast" (2025, Wiley and Thinkers50) continues this tradition.

Washington, District Of Columbia, Us

Washington, District Of Columbia, Us

Santa Barbara, California, Us

Arlington, Virginia, Us

London, Gb

New York, Ny, Us

Have consulted on strategy projects for Fortune 500 clients, including go-to-market consumer strategy for a new pharmaceutical device, as well as providing expert input on trends for client projects from time to time.

Stepped in temporarily to lead strategy definition for a client roster including household-name consumer brands and global organizations.

Served two years on a retail advisory board alongside leaders from brands such as Coach, Tumi, Victoria's Secret, and others, that 1) evaluates business models and opportunities to enable brands, particularly around fashion and consumer commerce, to think, plan, and operate globally, and 2) promotes and supports women leaders.

New York, Ny, Us

Taught rigorous 10-week course on digital marketing and strategy.Also periodically led workshops on meaningful marketing and experience strategy to an audience primarily consisting of entrepreneurs and digital creatives.

Nashville, Tn, Us

Wrote a bi-weekly column in The Tennessean syndicated to USA Today about human meaning in business and technology. See publications section for examples and links.

Nashville, Tn, Us

Nashville, Tennessee, Us

Roseville, California, Us

Nashville, Tennessee, Us

DAIO is a tool set for rapid prototyping of mobile app design. I served as a mentor to the company, focused heavily on marketing and ramp-up.

Nashville, Tn, Us

Founded marketing optimization agency that provided actionable insights, meaningful metrics, and smart marketing to clients through the strategic use of analytics and data-driven experiments. Mission was to use data and good sense to make customer experiences better while making our clients better, smarter, faster, and more profitable.Primarily served client businesses with high-volume, high-transaction websites in e-commerce, entertainment, healthcare, and other B2B/lead generation industries. Reinforced the value of our analysis by providing data-driven web marketing services to improve various stages of user engagement, such as user experience optimization and conversion optimization, and overall marketing strategy consultation.Clients included PC Tools / Symantec, XO Communications, Ingram, Grand Ole Opry, HCA, and many more in Nashville, New York, San Francisco, Atlanta, Chicago, and across the country.

Led the growth and transformation of an agency focused on SEO into a focus on web marketing and customer acquisition via search and social channels all the way through on-site experience optimization and conversion. Implemented Omniture analytics, testing, and search management tools in-house and developed processes for reselling and supporting these same tools for agency clients.

Franklin, Tn, Us

Led a team through creation of a comprehensive program to develop customer-centric features (e.g. online subscription management) on site, brand-aligned marketing programs (e.g. promotional email), & strategic alignment within the company through an emphasis on segmentation, timely & relevant communications, continuous usability improvements, behavioral targeting, & ongoing experimentation. Developed a series of projects to elaborate market research findings into differentiated & compelling product mix for improved customer loyalty & lifetime value. Coordinated setup of Omniture web analytics & optimization platform. Executed company's first-ever usability tests, focus groups, & A/B as well as multi-variable tests across single pages & complex flows across the site. Managed continuous optimization efforts.Efforts led to 40% YOY increases in site conversion, increased visitor engagement, & stronger customer retention (renewals).

Managed product suite for music recognition software offering unique solution to problems faced in music performance rights reporting. The company acquired the algorithm that powers Shazam and set up listening stations all around the U.S. with tuners set to each radio station, and streamed what the stations played to a central server while running the recognition algorithm against it. The intent was to understand what songs were broadcast in a more accurate way than the self-reported sample reports the stations had traditionally provided.

Nashville, Tn, Us

Upgraded intranet for largest for-profit hospital company in the world, serving the content publishing and retrieval needs of more than 200 hospitals and division offices.

Clients included Kaiser Permanente, Lexmark, and Roche Diagnostics.

Los Gatos, Ca, Us

Held the first content management role. Co-led a redesign to introduce dynamic personalization elements that set the standard for e-commerce and customer experience.

Managed documentation of web-distributed, Java-based software platform for enterprise entertainment media asset management for customers in the film industry, TV news, etc. Wrote SDK, including all API references using JavaDoc and first drafts of sample code in Java.

Managed team of technical writers documenting large-scale B2B software applications for use in industrial floor planning and scheduling. Also managed company web site and intranet.

Minato-Ku, Tokyo, Jp

Built their first intranet. Also wrote hardware documentation for chipsets used in laptops and gaming consoles.

Linguistics And Language Development

B.A., German