• Delivered outsourced services centering on web/mobile/e-commerce design and development for various businesses.• Planned and executed QA automation and manual testing for an e-commerce web application.• Attended and contributed to high-level meetings with project stakeholders to comprehensively define needs, goals, and deadlines, as well as to report progress and collaboratively resolve arising issues. • Explained test results, conclusions, and recommendations in easy-to-understand language to non-technical audiences. • Guided the implementation of Selenium/Java UI and API automated scenarios for web testing; facilitated a 40% increase in test coverage and a 25% reduction in overall testing time. • Maximized robustness and reliability through the continuous optimization and maintenance of automated test suites.•Participated in the establishment of an automation framework in Selenium WebDriver using Behavior Driven Development with Page Object Model.• Demonstrated proficiency in authoring SQL queries for database testing and data integrity validation to support QA efforts.• Interpreted testing results to identify inefficiencies, gaps, and user pain points, as well as strategies for remediation.• Drafted and updated meticulous documentation reflecting issues encountered, root causes, and actions taken to prevent reoccurrence.