Kate Plummer Email & Phone Number

I am a Residential Concierge at W Hotel Austin, where I handle the daily tasks of high-profile residents and visitors while providing professional, efficient, and luxury services to enhance their lifestyle. I have been in this role since May 2022, after working as a Takeout Lead at BJ's Restaurants, Inc. for five years. I have a Bachelor's degree in Applied Arts and Sciences at Texas State University. My core competencies include attention to detail, communication, and organization skills.As a Residential Concierge, I work with a team of hospitality professionals to deliver exceptional customer service, anticipate the needs and preferences of the residents and guests, and manage the concierge desk operations. I use my communication skills to build rapport and trust with the clients, as well as to coordinate with other departments and external partners. I also use my organization skills to handle multiple requests, reservations, bookings, and deliveries in a timely and accurate manner. I leverage my interior design background to provide recommendations and suggestions on the aesthetic and functional aspects of the living spaces. I am passionate about creating memorable and personalized experiences for the residents and guests, and I am always eager to learn new skills and best practices in the hospitality industry. I believe that I can bring diverse perspectives and experiences to the team, and I am motivated by the opportunity to contribute to the organization's culture and vision.

Listed skills include Conservation Issues, Conservation Biology, Experimental Design, Multivariate Statistics, and 11 others.