Senior Support Engineer - Sap Pi And Grc
CurrentRimini Street is a Independent Enterprise Software Maintenance and Support for SAP and Oracle E-Business Suite, Siebel, PeopleSoft, JD Edwards, Hyperion and RETEK software.Job Roles:- Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology.- Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high-quality customer experience.- Provide remote-based functional support for PI/GRC.- Support client customizations, sharing implementation and best practices advice.- Develop application break fixes for critical product defects.- Create scripts to identify, analyze and correct data issues.- Manage key assigned accounts as a technical/functional advisor.- Support cases/tickets administration.- Design and provide intelligent solutions/products for compliance with Government requirements such as NF-e, e-Social, HMRC e-Filing.- Prepare functional and technical documentation for the development team.- Provide test scripts and perform tests to assure delivery quality.- Develop interfaces using SAP PI.