Kateri Mcgee Email & Phone Number

Shrewsbury Massachusetts

Build Strong Relationships with clients to earn current, referral, and future business opportunities. Ensure all client inquiries via phone and internet are attended to in a timely manner and that the client’s needs are immediately picked up upon and met throughout the correspondence. Build value in my product, myself, and dealership to make appointments and sell vehicles. Use strong negotiation skills to ensure clients get a fair deal while still keeping my businesses interests in mind. Create best follow up practices by creating customized, task firing processes. Research my competitors to ensure I am a step ahead regarding client services and offerings. Identify new opportunities to develop the dealers book of business. I have created and implemented a "selling the service drive" program along with the assistance of other team members. Conduct new hire CRM and data mining training sessions with follow up as needed. Create email templates for dealership use. Work closely with IT to ensure website is up to date and compliant with Audi USA Standards. Assist with monitoring our social media presence and tracking client feedback through 3rd party websites. Update information in the back end tools and meet with lead providers as needed. Meet goals set by manufacturer in regards to loyalty and lead conversions.

Framingham, Ma

I was introduced to sales via an appointment setting route. Answering inbound phone calls and responding to generated internet inquiries using manager created phone scrips and email templates. Building value in appointments, scheduling the appointment and doing post meeting follow up to ensure clients goals were accomplished during their visit. Meeting lead to appointment goals as set by manager. Participating in inventive programs designed to support the achievement of goals. Participating in fundraising events to further promote repeat and potential business opportunities.