Katerina Lappa

Katerina Lappa Email and Phone Number

Customer Engagement Manager at Aqurance @ Aqurance
marousi, attica, greece
Katerina Lappa's Location
Greece, Greece
Katerina Lappa's Contact Details

Katerina Lappa work email

Katerina Lappa personal email

n/a
About Katerina Lappa

Sales and Marketing Professional in information technology and life science industry with more than 20 years of experience, with proven strengths in project management and customer success. During my career journey I have been involved in many projects for life science companies always focusing on how technology and data can be leveraged to support and provide solutions on Pharma business needs.I am a reliable professional that works with passion and devotion able to adapt to changes while maintain positive attitude and strong work ethic.

Katerina Lappa's Current Company Details
Aqurance

Aqurance

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Customer Engagement Manager at Aqurance
marousi, attica, greece
Website:
aqurance.com
Employees:
43
Katerina Lappa Work Experience Details
  • Aqurance
    Customer Engagement Manager
    Aqurance Feb 2021 - Present
    Athens, Attiki, Greece
    View
  • Iri
    Director International Analytics
    Iri Jul 2018 - Oct 2020
    Athens, Greece
    Running the International Analytics department. Managing overall a team of 30 people.Organize and allocate the manpower, technology, processes necessary to address the current and planned project production.Analyzing existing operations, drawing up and implement improvement plans.Identifying opportunities for growth.
    View
  • Quintilesims
    Technology Sales Manager
    Quintilesims Jul 2015 - Jan 2017
    Athens Greece
    Manage the Sales department.Plan and implement sales strategies and activities to reach company’s targets for retention growth and turnover for existing and new customers.Product Portfolio: CRM solutions and services, Data and Digital Marketing solutions.
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  • Ims Health
    Sales & Customer Service Director
    Ims Health Sep 2012 - Jul 2015
    Athens, Greece
    Manage the Sales & Customer Service department.Plan and implement sales strategies and activities to reach company’s targets for retention growth and turnover for existing and new customers.Product Portfolio: CRM solutions and services, Data, BI solutions and Digital Marketing solutions.
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  • Cegedim Hellas
    Senior Account Manager
    Cegedim Hellas Apr 2008 - Aug 2012
    Maroussi, Greece
    Create strategic partnerships for company's Key Accounts providing advise and discover new opportunities to work together for mutual benefit.Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of Cegedim's solutions according to customer needs. Involvement to many CRM implementation and analytics projects.
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  • Cegedim
    Regional Business Effectiveness Manager
    Cegedim May 2006 - Mar 2008
    Boulogne-Billancourt Area, France
    Follow up and develop efficiency plans for a region of 6 countries. Develop and improve local understanding of Company's solutions and services.Identify the needed localization of the standard solutions.
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  • Cegedim
    Database Quality Manager
    Cegedim Oct 2001 - Apr 2006
    Boulogne-Billancourt Area, France
    Responsible of the DB Quality and Methods department.Develop standard operational procedures and guidelines for the local Database Teams.Develop and establish quality indicators and KPIs to measure quality and performance of the OneKey database.Recruitment, training and support to local affiliates. Action plan and strategy per country in order to improve data quality and team performance.
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  • Cegedim
    Database Manager
    Cegedim Aug 1998 - Sep 2001
    Head of a team of 5 Database operators.Development of the Health Care Professional’s Database, maintain a high level of quality in accordance with local and corporate guidelines, respond back to clients queries on time and according SLA.
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Katerina Lappa Skills

Crm Management Key Account Management Pharmaceutical Industry Business Intelligence Project Management Market Analysis Sales Effectiveness Business Strategy Databases Business Analysis Product Launch Product Management Strategy Pharmaceutical Sales Account Management Sales Operations Market Research Saas Cross Functional Team Leadership Business Planning Team Management Team Leadership Competitive Analysis Marketing Management Sales Management Marketing Strategy Business Development New Business Development Strategic Planning Enterprise Software Negotiation Market Planning Training Change Management Product Marketing Forecasting Analytics Pre Sales Professional Services Selling Start Ups Cloud Computing Sales Process Solution Selling Telecommunications Segmentation International Sales Management Consulting B2b

Katerina Lappa Education Details

Frequently Asked Questions about Katerina Lappa

What company does Katerina Lappa work for?

Katerina Lappa works for Aqurance

What is Katerina Lappa's role at the current company?

Katerina Lappa's current role is Customer Engagement Manager at Aqurance.

What is Katerina Lappa's email address?

Katerina Lappa's email address is ka****@****ite.com

What schools did Katerina Lappa attend?

Katerina Lappa attended Panepistimion Patron, Ethnikon Kai Kapodistriakon Panepistimion Athinon.

What skills is Katerina Lappa known for?

Katerina Lappa has skills like Crm, Management, Key Account Management, Pharmaceutical Industry, Business Intelligence, Project Management, Market Analysis, Sales Effectiveness, Business Strategy, Databases, Business Analysis, Product Launch.

Who are Katerina Lappa's colleagues?

Katerina Lappa's colleagues are Daniella Browne, Alexandra Nikolopoulou, Fotis Polychroniadis, Argyro Lafatzi, Marianna Vasoni, Stathis Xanthopoulos, Panagiotis Charamis.

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