Kate Richards Email & Phone Number

Wellington, Nz

Wellington, Nz

Wellington, Wellington Region, New Zealand

I work with the team at Volte providing organisational strategy and design, organisation change, and general communications/change management consulting expertise. I've been priviledged to work with fantastic clients such as Te Pūkenga, RHCNZ, the Ministry of Education, the Manatū Taonga (Ministry for Culture and Heritage), and the Ministry of Social Development.

Wellington, Wellington Region, New Zealand

Wellington, New Zealand

(Fixed term role) I headed a Communications team of five and was a part of the Corporate Services leadership team (tier 3). I was responsible for the communications and stakeholder engagement strategic planning and delivery. Key responsibilities:* Leading the Communications team and the delivery of communications for internal, media, social media, web and projects. * Communications strategies and delivery plans. * Stakeholder engagement strategy and plan.* COVID-19 response team key member, leading Communications workstream.* Website development key lead (a new site was introduced in June 2020, I was then on the project team for ongoing enhancement work)* Issues management* Proactive PR to ‘tell our story’ and raise awareness of Whānau Āwhina Plunket’s pro-equity journey

Communications lead for Rabobank New Zealand's Better Banking Programme. Key Responsibilities:* Developing and implementing the communications & engagement strategy for the project, and delivering all communications for the project.* Working closely with the Change lead to drive meaningful change into the business.* Liaising with numerous stakeholders, ensuring they are informed, engaged and responsive to the project.* Providing additional support for reporting to leadership and our regulators.

Wellington & Wairarapa, New Zealand

Working as a contractor, I've undertaken roles with Greyhound Racing NZ, Wellington City Council and Rabobank NZ.

Wellington & Wairarapa, New Zealand

As Head of Communications, I led the communications team and function for NZRB, including the strategy, planning and implementation of communications for key NZRB activity. I headed up a team of up to 12, and was a member of NZRB’s senior leadership team.Responsiblities:*Leading the Communications team through multiple major events for the TAB - Cricket World Cup, Under 20 Football World Cup, Rugby World Cup, Melbourne Cup and NZ Cup and Show Week.* Performance management of six direct reports through end of year review process and setting of new year objective and development plans* Building and maintaining good working relationships to become a trusted advisor for CEO, RBLT and other key internal stakeholders* Leading incremental internal communications improvements to support engagement and culture improvement at NZRB* Development of Communications team talent* Managing the Communications budget, and consistently remaining under budget* Sharing knowledge and experience with team to develop their communications skills;* Supporting the development of the Social Media team including introduction of one single Trackside social media identity and building internal resources and connections to lift customer engagement

Wellington & Wairarapa, New Zealand

I headed up the Communications team and function for NZRB in an Acting capacity through several months of organisational change.

Lower Hutt

This was a new role created to support NZRB’s strategic projects by providing full communications services and tying the projects back to NZRB’s core communications.Responsiblities:* Development and implementation of communications strategies and plans for major strategic projects * In addition to regular role, taking over management of NZRB’s internal communications function (outside of original position description), following the departure of the former Internal Communications Manager who was not replaced* Management of NZRB communications through the sustained cyber attack on tab.co.nz over the Christmas/New Year holidays in 2014/15, ensuring clear messaging for stakeholders including customers, often with scarce information available* Communications for issues management for NZRB* Second in command of the Communications Team, providing senior leadership within the team including acting as Head of Communications while HoC on leave* Communications lead for the initial launch and rollout of the Customer Service Standards to both the retail board venues and first tranche of internal staff at NZRB

Wellington

A tier three role, I led the Communications and Government Services teams at the TEC, working closely with the executive leadership, and shaping the communications strategy to best support the TEC’s goals and outcomes. Responsibilities: * Strategic planning and management of TEC communications* Oversight of TEC’s government services processes* Management of seven staff including performance development planning, and recruitment* Strategic communications advice and support for executive leadership team* Liaison with TEC’s Private Secretary and relationship management with Minister’s office* Team budget management* Participation in tier three leadership team

Second in command to the Group Manager Communications and Government Services, I worked in a range of communications areas for the TEC, including media management, project communications, internal communications, speech writing, and supporting the strategic direction for the communications team. Responsibilities:* Media relations management for TEC and contributions to responses by the Minister for Tertiary Education, Skills and Development* Development of a social media strategy and policy for the TEC* Development of an internal communications strategy for the TEC* Project communications for major TEC projects and workstreams* Website content creation and maintenance* Production of corporate reports including annual report and statement of intent

Wellington, New Zealand

I was promoted to this newly created role in 2006. As the only Senior Communications Adviser in the team, I supported the Head of Communications in providing strategic advice to the executive team, communications guidance to my colleagues and also assisted in the leadership of the team.Responsibilities:* Communications strategy planning* Social media planning and management * Website content creation* Stakeholder communications and liaison* Project management* Media relations, including spokesperson duties* Internal communications management* Presentation production, including speeches for the Chief Executive* Event management* Corporate reports and other documents production and publishing* Winner liaison

* Staff newsletter and other internal communications where required* Retailer communications * Assisting with production of corporate reports* Media relations support* Customer queries and complaints

Wellington & Wairarapa, New Zealand

* Financial account management* Capex maintenance* Annual budget production assistance

Wellington

London, United Kingdom

Wellington & Wairarapa, New Zealand

Pdipbus, Communications, Excellence

Ba, English Literature & Classical Studies

Bachelor of Arts (English Literature & Classics) Bachelor of Commerce and Administration (Management)

Bca, Management