Kate Rosindale Email & Phone Number

Responsible for developing a Knowledge Management framework that delivers significant improvement value and benefit across IT and the AXA Business. Ensuring there is a continuous cycle of improvement that helps IT to achieve its strategy through reducing calls to the Service Desk, empowering the business to self help and having a constant focus on.

Preston, United Kingdom

I started out writing a few articles per week in my spare time for Blog Preston, a community news site that aims to lift the lid on what's happening in Preston, Lancashire. In September 2019 I became a Director and Editor of the site.You can view my work here: www.blogpreston.co.uk/author/kate-rosindale

Bolton, United Kingdom

I managed and contributed to the delivery of AXA UK's internal communications tools, which served 8,500 employees, in order to meet business objectives and ensure service levels were achieved.Responsibilities included validating incoming BAU tickets and chasing resolution by delivery teams, monitoring SLA results, reporting, and driving improvement plans..

A 12-month secondment from the BAU world to the project world, managing a portfolio of assigned Finance projects. This included the implementation of a new authorisation matrix, and a new travel and expenses system.Responsibilities included capturing business requirements for technical solutions, producing appropriate specifications for the solutions to be.

Bolton, United Kingdom

I switched from the Business to IT to become the customer face of the Intranet Support Team, providing an efficient service to customers through monitoring the support inbox and filtering queries, either to resolve first-hand, or refer on to the Service Manager or Developers. On a strategic level, I worked with the Business Team on the continuous.

Lytham

This role evolved due to changes in AXA's strategic priorities, from a straightforward "HR Intranet Manager" with strategic and day-to-day responsibility for content. The implementation in 2013 of a global, social intranet added adoption and training activity plus online community management. When Employee Engagement became an area of focus for AXA, I was.

Supported and advised managers across AXA UK on Leadership & Development matters, including e-learning, professional qualifications and talent development programmes.

First contact for employees' HR policy and process queries. Administrator and technical lead for ESR, the integrated HR and payroll system. Managed high-quality recruitment service.

Administered and advised on ESR, recruitment, reports and terms and conditions of service. Liaised with Payroll on behalf of employees. Provided an administrative service to the team.

Ba (Hons) Journalism

Education record