Knowledge of computer equipment and software.About myself: decent, active, and literate, I make decisions and take responsibility for their implementation.Education and training2007 – Author's project of Anna VlasovaHuman Resources Management - School of HRM at the Kyiv-Mohyla Business School (kmbs)1997 – 2006 Training: "Organization of the process of attracting, serving, retaining customers and selling banking products", "Service professional", "Art of presentation", "Evaluation of investments in training", "Management strategy", "Succession", "KPI development".1990 – 1995 Ukrainian State Pedagogical University named after Drahomanova - diploma "with honours"; specialty "Practical psychologist; Teacher of psychology and pedagogy in higher educational institutions"I have work experience:- A working manager in the conditions of multi-stage optimization of the organization and multi-functionality.- Management, support and implementation of HR processes; Business Administration, Enterprise Archive.I work in multitasking mode:- Implementation of the KPI system; assessments by competencies; personnel reserve; corporate culture (book of standards and corporate competencies).- Formalization of the structure of the enterprise by the approved strategy and business plans, its description and the development of job duties based on the functional lists of divisions by the tasks of the divisions.- I directly carry out personnel record-keeping work in the office and regional network of the enterprise (300 employees at the same time): timesheet in XL format; registration of admission, transfer, dismissal, and vacations of employees (formation of personal files, leaves of incapacity for work, employment books (maintained and stored in the main office), P2 cards (maintained and stored in the Main office); reporting, personnel accounting).- Teaching and conducting training in psychology, personnel and general administration, sales, coaching, and management.