Kate Sala Email & Phone Number

• Generate monthly CCAR credit card reporting

Cleveland/Akron, Ohio Area

• Perform project management and business analyst responsibilities for commercial payment projects supporting a large bank's Operational Balance and Control EFT Accounting team.
• Collaborate with vendors, IT, product and accounting teams to successfully deliver high quality products and services on time and within budget
• Document operational and technical requirements, lead requirements and test meetings, perform data mapping, identify and mitigate risk, develop and execute test cases, ensure needs and results are properly documented.
• Provide technical support related to systems and applications used in the department
• Document processes and procedures and train department personnel.

Responsible for management and development of merchant acquiring products. This includes determination of scope for product releases, and management of team capacity to ensure on-time, high-quality delivery. This globally dispersed team operates in the US, Australia, Costa Rica, India, and the Philippines provides advanced support for products deployed to.

• Managed 15-27 employees and contractors on 2 teams, providing leveraged technical support for as many as 20 clients on 7x24x365 basis. Teams provided application development, service desk support, batch monitoring.
• Personnel management including performance reviews, shift scheduling, compensation and project planning.
• Managed $15 million P&L with 38 leveraged cost centers. Responsibilities include budgeting, internal billing, capital requests, purchase orders and management reporting.
• Site manager for Westlake facility with responsibility for Business Continuity Plan, resolution of any facility issues, working with vendors and site inspectors.
• Drive documentation creation and preparation for annual SAS70, internal, and PCI audits and FFIEC exams.

• Business Manager for 400 person, $35 million organization supporting Business Process Outsourcing (BPO) capabilities. Became lead Business Manager for division after 10 months. Primarily responsible for budgeting.
• Managed financial processes for the organization including budgeting, reporting of monthly financial results, consolidating outlooks, management and variance reporting, workforce internal billing and Sarbanes-Oxley.
• Spearheaded roll-out of SAP FI/CO general ledger, invoicing and time recording capabilities to the organization. Developed new financial processes, provided management training and facilitated Question & Answer.
• Led organizational managers from 8 cross-functional teams through the Business Continuity Plan (BCP) phases including Business Impact Analysis, Risk Analysis, Crisis Management and Training.

• Provided application, industry, analytical, and technical guidance to organizational peers and clients.
• Managed a project to design, build and implement a PCI-compliant, proprietary system to balance credit card transactions for multiple clients, 30 currencies and an average daily transaction total exceeding $750 million.
• Prepared Excel cost models and Statement of Work documentation for sales pursuits.
• Managed the transition of financial activities due to sale of business segment, which included settlement of client funds, journal entry preparation, balance sheet reconciliations, revenue reporting and client invoicing.
• Developed Microsoft Access databases to automate billing and cost allocation tasks to reduce financial risk.
• Interacted with auditors performing SAS70, internal corporate audits, and FFIEC examinations.

Mba

Bachelor Of Science In Business Administration, International Business

Activities and Societies: Alpha Sigma NuMajored in Finance and International Business, minor in Spanish