Kate Tulley Email & Phone Number

London, England, United Kingdom

The Forward Trust has a long and healthy reputation supporting those affected by drug or alcohol issues, past offending, homelessness or unemployment. We believe that everyone can live a fulfilling life, whatever their past. - Ensure compliance with regulatory standards set by GLA, Matrix, and Ofsted- Efficiently multitask and manage a diverse case load of unemployed learners, learners with ALN, and ex-offenders providing ongoing support and guidance (IAG).- Maintain efficient administration, IT, and organisational skills to keep accurate records, track progress, and ensure seamless delivery of employment coaching services.- Led a Mencap program for individuals with Additional Learning Needs, achieving 5% over referral target, and 67% outcomes, which positively impacted participants' lives.- Lead referral generation for AEB Programme and manage CRM systems for a click start digital skills course, ensuring a smooth and efficient process for both internal and external stakeholders and participants.- Successfully onboard and recruit diverse caseloads comprising up to 100 individuals.- Flexible working pan London.

Croydon, Bromley

As an Employability Coach I am focused on getting customers back into work and providing them with the skills they need to gain lasting employment. I work in partnership with local communities to deliver sustainable outcomes that go beyond simply finding people a job. I work with them to improve their lifestyle and living standards, for good.The customers on my caseload would be on the programme for one year. In that time, I would build some very good working relationships and depending on the time within programme and the customer, I would need to wear multiple ‘hats’; from listener, ‘councillor’, friend, sales person, motivator, recruiter and trainer. A list of my duties would look something like this:• Communicating with the Job Centres in my areas – Croydon, Bromley, Bexleyheath.• Analysing weekly MI to ensure my caseload were all up to date• Following a very strict Audit and Compliance ruled by the DWP• Working from a high number of remote offices – some of which I sourced and budgeted• Review, amend or write full CVs• Complete ‘Better off Calculations’, to show how much better off people were working rather than on benefits• Monthly 1-2-1 appointments with each customer (caseload as high as 80)• Weekly group sessions• Presenting ‘Gateway Training’ classes on topics such as; Advancing Communication Skills, Transferable Skills, CV Workshop and Interview Preparation, to name a few.• Online job searches and job application forms• Cold calling employers and selling my customers to gain interviews (Business Development)

During my time at Employment Plus I have gone from a Senior Care Temp controller to sole Senior Perm Controller for all divisions within the company. I am in charge of all business development, account management, sourcing and placing of permanent staff in care, industrial and commercial areas. Therefor I have a varied portfolio of roles, clients and candidates.My portfolio of clients includes some very long standing ones where I feel like their ‘Internal Recruiter’. I work with different managers in their various departments, I have a business relationship with the Managing Directors or CEOs and I am their first point of call for any permanent or short contract vacancies.I pride myself on working transparently with both client and candidate and I genuinely work towards an outcome that is best for both. This has enabled me to build an honest and trustworthy reputation leaving clients comfortable enough to lead and control their recruitment process to a final outcome. Gaining complementary feedback and thanks from both sides is always a great feeling and fuels my strength as a people person who thrives in providing a brilliant service. I work in a fast paced environment and to clients time specifications – although it is not uncommon to ‘manage’ my clients (Managers and Directors alike) on their time frames, ensuring minimal loss of candidate interest and securing the best people for their company.

London, United Kingdom

After winning a contract to manage and supply temporary care staff to Local Authorities, I was brought in to manage homes and to ensure the service we provided was first class, as well as ensuring we received all the hours that were available to agencies.This role would use my skills developed from years of direct sales and customer service responsibilities in recruitment. I am good with people, a confident communicator and enjoy building relationships.In the past 3 months I have learnt 1 CRM, 2 booking systems, a highly compliant recruitment process for new staff, employed 2 resourcers whom I manage, plus payroll responsibilities. My daily duties are a cocktail of:· Manage up to 15 different 2nd tier agencies. Shedding those that did not supply.· Managing the role of a temp recruitment controller· Resource new care workers· Arrange F2F interviews for new workers in various locations in Surrey· Man the out of hours on evenings and weekends· Visit care homes ensuring I build good working relationships so they call me first with any requirements· Bringing on new homes· Chasing timesheets/ completing payroll· Micro manage resources daily activity· Update the variety of systems and spreadsheets· Finding new ways to attract/ find temp carers

Croydon, United Kingdom

As a self-managing Account Manager with sales responsibilities, I covered the 360 consultant role within the agency. Many of my duties and responsibilities mirror those in previous employment. The difference here, however, was that I worked in a very small team with full responsibility of my own successes and development areas. This meant I needed to evaluate and monitor my accounts, speed of process and manage clients and candidates expectations at all times. I needed to be self motivated to achieve my own successes.The relationship building skills I have are very developed due to dealing with all types of clients and candidates and working in very diverse industries. I can start and maintain a business relationship at all levels from Director through to the rest of the work force that keep a company afloat. Client or candidates alike, I really enjoy giving guidance, assisting in any way that I can, sharing my knowledge (advice on CVs, interview preparation, amending job specs to attract a better level of candidate ) and to be motivational so that everyone achieves a satisfactory result.As a senior and valued member of staff, I attended and contributed towards quarterly management meetings and supported new staff as and when they joined.

London, United Kingdom

To start up a brand new Education Department within the social care agency.This involved many different activities which, as I was the only staff member in the education department, I therefore managed myself, having to ensure I was self motivated to achieve results.These included:· Finding and interviewing candidates interested in permanent or temporary work· Sales calls for new clients· Negotiating new rates of pay and charge rates· Arranging for new business letter heads and new terms of business to be produced· Matching clients to candidates· Interviewing /arranging interviews/ interview preparation· Giving feedback of successful or unsuccessful interviews· New client visit· Using imaginative ways of advertising vacancies online to attract a wider audience

London, United Kingdom

To deliver a quality, safe social care recruitment service to clients & applicants, adhering to all company policies & procedures. To contribute to company profitability through effective service delivery & development of local temporary Social Care business. The position demanded excellent organisational skills and the ability to juggle a large number of activities simultaneously and prioritise effectively.I had five Principal Areas of Responsibility:· Operational Compliance· Recruitment and Management of Care Workers· Service Delivery· Quality Assurance· Business Development