Kate Bessent Email & Phone Number

Preston, England, Gb

Preston, England, United Kingdom

During a contracted role with ADI TV, a global provider of LED screen technologies, event production, and creative content services, I was brought in to provide targeted support to the sales and account management team. My role focused on ensuring client satisfaction, retention, and identifying additional sales opportunities for football stadiums across the UK.Working closely with the team, I contributed to delivering a superior customer experience by offering strategic guidance to clients and supporting the management of their expectations. This included assisting in the development and maintenance of strong relationships with both new and existing clients, while ensuring services were implemented in line with contractual obligations and company standards. My expertise allowed me to add value by aligning client needs with ADI’s innovative solutions, supporting the team’s efforts to drive business growth and deliver excellent service throughout the contract period.

Preston, United Kingdom

In my role as as Client Account Manager, I acted as the main point of contact for clients, ensuring clear and consistent communication throughout their campaigns. I was responsible for onboarding new clients, preparing campaigns, and conducting regular progress updates to maintain transparency and build trust. I also produced detailed end-of-month reports to keep clients informed of performance and results. My role involved overseeing all client campaigns to ensure timely and high-quality delivery, including the creation of engaging social media content, company updates, and professional graphics. Additionally, I represented the business at weekly networking meetings, generating leads and following up on referrals to secure new opportunities.

Lancashire, England, United Kingdom

BNI, the world’s largest business networking organisation, provided me with a platform to generate business for the companies I worked for and other members through referral marketing. By fostering relationships and creating opportunities for fellow businesses, I significantly expanded my professional network, which opened doors to life-changing opportunities.During my time with BNI, I held key leadership roles including Vice President, President, and Director Consultant. In these positions, I facilitated and supported the group’s activities, helping members achieve millions of pounds in business referrals. These roles allowed me to develop strong leadership, networking, and relationship-building skills while driving meaningful results for businesses within the network.

Darwen, Blackburn & Preston

For two years, I worked with a family-run commercial printing business in Darwen, Blackburn, where I played a key role in driving a 40% increase in turnover through the growth of new and existing sales. My responsibilities focused on generating new business opportunities, retaining loyal customers, and delivering exceptional account management.I actively attended networking events to expand the client base and raise the company’s profile. My role also included preparing detailed quotations, developing and executing effective marketing strategies, and liaising closely with clients and designers to ensure artwork and designs met their needs. Additionally, I monitored quality control throughout production and managed relationships with suppliers and partners to ensure seamless operations and customer satisfaction.This position showcased my ability to combine strategic thinking with hands-on client and supplier management, resulting in measurable business growth and long-term customer loyalty.

Nottingham, United Kingdom

Nottingham, United Kingdom

Ba Hons Hospitality & Tourism Management, 2:1

Diploma Of Education, Professional Interior Design, Pass

Completed an Ofqual Level 3 accredited and globally recognised diploma in interior design during lockdown, as part of my commitment.

Gnvq Advanced Leisure & Tourism