I am an accomplished professional with extensive experience in account management and client services across diverse industries. With a proven track record of building strong relationships and delivering exceptional results, I thrive on understanding client needs and creating tailored solutions that drive success.Throughout my career, I have demonstrated my ability to manage complex accounts, oversee multiple projects, and maintain high standards of customer satisfaction. My approach combines strategic thinking with hands-on problem-solving, ensuring that every client receives personalised service and measurable outcomes.My skills include exceptional communication, organisation, and adaptability, which allow me to navigate challenges effectively and foster collaboration across teams. I am passionate about providing a seamless client experience, from onboarding to delivering impactful results, and am committed to exceeding expectations at every stage.Outside of work, I am driven by personal development and enjoy pursuing activities that keep me creative and balanced. Whether it’s spending time with family and my cocker spaniel, exploring my interest in interior design, or staying active at the gym, I believe in creating a well-rounded life that supports both personal and professional growth.
Dcm Surfaces
View- Website:
- dcmsurfaces.com
- Employees:
- 13
-
Client Account ManagerDcm SurfacesPreston, England, Gb -
Account ManagerAdi.Tv Jun 2024 - PresentPreston, England, United KingdomDuring a contracted role with ADI TV, a global provider of LED screen technologies, event production, and creative content services, I was brought in to provide targeted support to the sales and account management team. My role focused on ensuring client satisfaction, retention, and identifying additional sales opportunities for football stadiums across the UK.Working closely with the team, I contributed to delivering a superior customer experience by offering strategic guidance to clients and supporting the management of their expectations. This included assisting in the development and maintenance of strong relationships with both new and existing clients, while ensuring services were implemented in line with contractual obligations and company standards. My expertise allowed me to add value by aligning client needs with ADI’s innovative solutions, supporting the team’s efforts to drive business growth and deliver excellent service throughout the contract period. -
Client Account ManagerOff Piste - Digital Marketing Nov 2015 - Jun 2024Preston, United KingdomIn my role as as Client Account Manager, I acted as the main point of contact for clients, ensuring clear and consistent communication throughout their campaigns. I was responsible for onboarding new clients, preparing campaigns, and conducting regular progress updates to maintain transparency and build trust. I also produced detailed end-of-month reports to keep clients informed of performance and results. My role involved overseeing all client campaigns to ensure timely and high-quality delivery, including the creation of engaging social media content, company updates, and professional graphics. Additionally, I represented the business at weekly networking meetings, generating leads and following up on referrals to secure new opportunities. -
Director Consultant, President, Vice President And MemberBni (Business Network International) Jan 2014 - Dec 2023Lancashire, England, United KingdomBNI, the world’s largest business networking organisation, provided me with a platform to generate business for the companies I worked for and other members through referral marketing. By fostering relationships and creating opportunities for fellow businesses, I significantly expanded my professional network, which opened doors to life-changing opportunities.During my time with BNI, I held key leadership roles including Vice President, President, and Director Consultant. In these positions, I facilitated and supported the group’s activities, helping members achieve millions of pounds in business referrals. These roles allowed me to develop strong leadership, networking, and relationship-building skills while driving meaningful results for businesses within the network. -
Client Account ManagerHenry Christopher Commercial Printers Oct 2013 - Nov 2015Darwen, Blackburn & PrestonFor two years, I worked with a family-run commercial printing business in Darwen, Blackburn, where I played a key role in driving a 40% increase in turnover through the growth of new and existing sales. My responsibilities focused on generating new business opportunities, retaining loyal customers, and delivering exceptional account management.I actively attended networking events to expand the client base and raise the company’s profile. My role also included preparing detailed quotations, developing and executing effective marketing strategies, and liaising closely with clients and designers to ensure artwork and designs met their needs. Additionally, I monitored quality control throughout production and managed relationships with suppliers and partners to ensure seamless operations and customer satisfaction.This position showcased my ability to combine strategic thinking with hands-on client and supplier management, resulting in measurable business growth and long-term customer loyalty. -
Emergency Planning OfficerNottinghamshire County Council Jul 2009 - Sep 2013Nottingham, United Kingdom -
Executive AssistantNottinghamshire County Council Mar 2008 - Jul 2009Nottingham, United Kingdom
Kate Bessent Skills
Kate Bessent Education Details
-
Runshaw CollegeGnvq Advanced Leisure & Tourism
Frequently Asked Questions about Kate Bessent
What company does Kate Bessent work for?
Kate Bessent works for Dcm Surfaces
What is Kate Bessent's role at the current company?
Kate Bessent's current role is Client Account Manager.
What schools did Kate Bessent attend?
Kate Bessent attended The Manchester Metropolitan University, National Design Academy (Nda), Runshaw College.
What skills is Kate Bessent known for?
Kate Bessent has skills like Customer Service, Account Management, Project Management, New Business Development, Project Planning, Public Sector, Local Government, Governance, Business Continuity, Stakeholder Engagement, Policy, Prince2.
Who are Kate Bessent's colleagues?
Kate Bessent's colleagues are Jennifer Paterson, Marcin Salws, Beverley Holden, Dani Thomas, Emily Allen, Keiran Turrell, Marlena Wicher.
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