▪ Guided students through client-based projects by providing feedback on UX methodologies used to create user flows and userjourney maps for startups looking to better represent their customers’ needs▪ Actively participated in curriculum planning with the teaching team to optimize the learning experience▪ Provided one-on-one and small group support to foster an inclusive learning environment that encourages critical thinking,problem-solving, and continuous improvement▪ Graded 70+ assignments per week, ensuring fairness and consistency in evaluation and providing constructive criticism

▪ Collected and analyzed user interview data to create user journey maps that outlined essential workflows for the product▪ Completed comprehensive market research on competitors to influence decision-making and product development▪ Developed initial wireframes for the user interface, collaborating with the founders on branding and style guidelines, makingsure the company’s vision was maintained throughout the entire application▪ Designed email templates, logos, and graphics for social media and website usage▪ Designed high-fidelity prototypes in Figma while working with back-end developers to assess the feasibility of designs

National Winner | The FAA TFM-AID Design Challenge▪ Designed, prototyped, and presented an interactive graphical user interface for the FAA’s traffic flow automation system▪ Streamlined core user workflows and unified 50+ applications into one intuitive interface▪ Executed 15+ hours of user interviews and user tests with industry stakeholders, including NASA and Delta Air Lines, to analyze user behaviors and identify common pain points users experience with the current TFMS interface▪ Led key UI and UX design decisions, including the integration of an intuitive collaboration tool and dashboard, which enhanced the daily user workflow and facilitated communication and collaboration among user

▪ Increased brand awareness through a 400+ increase in Instagram followers▪ Collaborated with businesses on promotions and strategizing different approaches to effective audience engagement to expand the reach of the company▪ Daily uploading of original content based on researched social media trends, content strategy, and content creation to advertise various brands, products, and promotional event

▪ Designed two mobile applications using high-fidelity prototypes, rapidly iterating through wireframes and design concepts▪ Implemented branding guidelines for a dating application, generating 55+ interactive screens to demonstrate the user experience on the final product, ensuring the founders’ vision was incorporated▪ Created website infographics and social media posts to engage audiences and help them understand the products▪ Conducted competitor research where relevant information was consolidated into a 27-page SWOT analysis report, and created pitch decks for investors

participated in weekly Taobao livestream e-commerce as wardrobe and product assistant; conducted fashion trend research for new products; authored production reports , online products descriptions, and advertised slogans in Chinese and English