Katey Shaw Email & Phone Number

Brisbane City, QLD, AU

Why chat with Katey?Katey is our resident CRM, internal communications, Service Level Agreements (SLAs) and Automations Queen. Katey is THE ONE to talk to if you:➡️ are still managing your clients in an Excel spreadsheet and/or want to upgrade to a CRM;➡️ want to have a better Project Management system;➡️ need help onboarding a Virtual Assistant (human) to.

Automations Expert Referral service + VA Training. At Wow No Code, we look at making business life easier by automating, streamlining or AI-ing it. At the same time, we assess the frameworks and mental parameters that make it easy for entrepreneurs and business owners to hand that work over to a virtual assistant or other team member to run for them.

FYI: We have rolled Tiny Digital Habits/Growth and VA Onboard into UnTask.Me (cause we love a good consolidation activity)Tiny Digital Habits helps you and your team reduce your mental load by automating the client onboarding process and setting up the workflow to easily follow up clients. Contact us to discover how we can improve your lead nurture.

Brisbane, Queensland, Australia

Assist with the setup and pack down of the Nissan Arena. Welcome guests, check ticketing, support courtside members.

Brisbane, Queensland, Australia

Was responsible for Merchandising Sales and Stocktaking during the Kurios tour of Brisbane. Working along side VIP Conceirge and the Kurios Management team to ensure customer service and sales goals were met.

Brisbane, Australia

• Work with established Entrepreneurs and their freelance team to launch a new business, product or service. Tasks included:
• Facilitate Decision Making by co-ordinating and communicating with internal and external stakeholders (Entrepreneurs and clients) to define business ojectives and outcomes. Confirm contracts and agreements via Docu-sign.
• Review the customer's journey, engagement and sales figures. Create status reports and update the team.
• Design launch sequences, automated emails, webinar series, online promotional campaign and onboarding processes. Write content and social media posts. Update SEO structure, meta titles and descriptions
• Document workflows, policies and procedures. Train VA (Virtual Assistant) team members in the Philippines to implementation processes.
• Review Google Analytics, HotJar and other data sources

Executive Virtual Assistant, Events Coordinator and Operations Manager for online entrepreneurs (SEO, Digital Marketing and Lead Generation Agents), overseeing the development of their business management processes including but not limited to:> General Day-to-Day Operations: Answering phones, email correspondences and social media communications..

Work with the Managing Partner, Solicitors and Associates to:- Answer the phone, manage case loads and co-ordinate Expert Witnesses, Mediators and Social Workers where required- Billing and accounts, Diary Management and Travel bookings- Update and maintain computer databases. - Complete all administrative tasks like: writing correspondences, filing, case.

Manage the day events of a wedding. Resolve unexpected on the day dilemmas. Ensure florists, stationary, catering, gowns, cars and other requirements of the wedding were arranged and arrived according to plan. Create an atmosphere of peace, celebration and fun for the bride, groom and their guests

Answering calls and processing insurance claims requests for personal motor vehicles and houses. Booking and arranging hire cars or window replacementsUpselling and crossing selling other suitable products or services that the customer may requireWorking with management and teams in other departments to resolve internal and external disputes.

Toowoomba

Work in the Call Centre to book travel for Backpackers, Regional and Interstate Travellers. On occasion, also work front desk for the Toowoomba Depot and with the Accounts Payable team processing invoices and company expenses.

Toowoomba, Australia

Work frontend services and manage accounts billing and payment for:- Computer Sales & Service business- Medical Centre- Financial Broker- an Alcohol company

Bachelor Of Laws - Llb, Legal Studies, General

Executive Certificate, Positive Psychology

Certificate, Business Communications