Katherine Pomplun Email & Phone Number

Washington, Dc, Us

Atlanta, Ga, Us

In my most recent position as a Regional Manager/District Manager, I support and develop multiple remote managers. I spearhead a wide range of administrative, accounting, and human resource functions to ensure smooth market operations. I direct the implementation of policies, procedures, and protocols across team members to maximize resources and increase efficiency. I monitor the achievement of Key Performance Indicators (KPIs) from my direct reports and create plans for improvement where needed. I drive revenue growth and profitability through the execution of evidence-based business growth strategies. I evaluate financial and related performance data for profit and loss to target areas of improvement. I conduct incident management investigations and root cause analysis followed by report write-ups to document findings.

In my role as a Marketing Manager, I created an environment exemplifying exceptional customer service. I seamlessly oversaw daily operational functions and monitored compliance with company policies in a multi-city market. I hired, onboarded, and supervised high-performing remote employees. I coached and developed staff by offering constructive feedback and taking an interest in their long-term career growth. I facilitated high-impact training to decrease skill gaps, improve job knowledge, and assure understanding of company methodologies. I demonstrated resourcefulness in setting priorities. And cross-functionally liaising to support special projects. Key Accomplishments: • Top Performer: Maintained a retention rate of 80% or higher month-over-month. • Executed process improvements to increase productivity and efficiency, resulting in 90% of orders delivered within 60 minutes. • I was promoted to a role of scope and increased accountability advancing from Marketing Manager to Regional Manager/District Manager.

Bellevue, Wa, Us

During my time as an Account Executive, I executed effective sales strategies to prospect and qualify sales leads through field prospecting, cold calling, networking, and electronic mail campaigns. I contributed a value-added perspective to sell B2B T-mobile wireless solutions by assessing the dynamic needs of customers and offering competitive pricing, products, and services. I managed sales leads and data input into SalesForce for follow-up. I delivered exceptional service to negotiate and close sales while managing multiple accounts post-sale. I owned, defined, and monitored the achievement of Key Performance Indicators (KPIs) and analyzed data on sales activities to drive decisions.

La Vista, Ne, Us

As a Sales and Marketing Specialist, I served as a trusted advisor and ensured satisfaction for a suite of key strategic accounts. I maintained knowledge of industry trends and competitor offerings to position and promote Arbor Point as a frontrunner. I managed the sales cycle from prospect to contract and cultivated and strengthened relationships with executive decision-makers. Spearheaded the marketing efforts and social media accounts while serving as the primary liaison between customers and Arbor Point. I worked in conjunction with the project management team to manage multiple projects for both internal and external partners. I gathered, compiled, and reported data to identify trends and opportunities to internal stakeholders. Subject Matter Expert: Trainer and administrator for SalesForce.com.

Newport Beach, Ca, Us

As a New Business Specialist, I provided technical and operational support to assist in the achievement of operational goals. I applied my knowledge of insurance regulations governing each state to process new business applications and annuity contributions. I reviewed data to ensure accuracy and self-sufficiently analyzed complex issues. I interpreted operational needs and provided outstanding support to clients.

St. Louis, Mo, Us

In my role as Branch Administrator, I managed daily operational and administrative functions in a high-volume environment. I greeted visitors and professionally responded to callers and applied my in-depth knowledge of the company to respond to client questions. I accurately updated prospect and client records for follow-up by financial advisors and maximized the use of time and resources through effective time management. My contributions increased productivity and efficiency and supported increased client satisfaction and referrals.

Sioux City, Ia, Us

During my internship, I worked directly with the business office to review bank reconcilements. I updated the college's budget for the next fiscal year and studied outstanding student loan reconcilements with the college's collection agencies. I helped with "Cash Course" presentations for students, gained critical account management skills, basic accounting principles, and strengthened my excel skills.

Nashville, Tn, Us

Established success principles through direct sales (i.e. positive attitude, schedule, and goal setting), prospected and approached over 1,500 families from various socio-economic levels. I executed all orders, inventory, accounting, sales, scheduling, presentation and delivery of a product. Relocated out of my comfort zone to Pennsylvania for nine weeks of the summer.

Master'S Degree, Public Administration And Public Policy

Bachelor'S Degree, Business Administration And International Business