Katherine Pomplun Email and Phone Number
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Katherine Pomplun personal email
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Throughout my career, I have established a strong reputation for improving operations and processes to ensure accuracy and optimal efficiency. To achieve success, I apply a balance of professional expertise, industry knowledge, and my ability to connect with people and provide high-level service that exceeds expectations. I accept new challenges with ease and have the ability to develop creative solutions to resolve operational issues self-sufficiently.I am a hard worker and strive to make operations more efficient. I have strong organizational skills that contribute to my ability to eliminate waste, maximizing time, and resources while simultaneously increasing revenue and profits. I am detail-oriented, collaborative, and accustomed to working in fast-paced environments where deadlines are essential. I notice small details that contribute to my ability to add the personal touch, resulting in customer retention, satisfaction, and growth. Leveraging knowledge from my professional experience, I deliver exceptional insight across operations and effectively interface with all levels of management to analyze complex issues. I lead by example through consistent modeling of best practices and integrity. My experience in sales, support, and management roles will be an immediate contribution to your company. I can’t wait to connect!
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Program AnalystU.S. Small Business Administration Oct 2022 - PresentWashington, Dc, Us
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Operations ManagerDigitalcrafts Mar 2020 - Nov 2022Atlanta, Ga, Us -
Regional Manager / District ManagerWaitr May 2019 - Mar 2020In my most recent position as a Regional Manager/District Manager, I support and develop multiple remote managers. I spearhead a wide range of administrative, accounting, and human resource functions to ensure smooth market operations. I direct the implementation of policies, procedures, and protocols across team members to maximize resources and increase efficiency. I monitor the achievement of Key Performance Indicators (KPIs) from my direct reports and create plans for improvement where needed. I drive revenue growth and profitability through the execution of evidence-based business growth strategies. I evaluate financial and related performance data for profit and loss to target areas of improvement. I conduct incident management investigations and root cause analysis followed by report write-ups to document findings.
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City ManagerWaitr Jun 2016 - May 2019In my role as a Marketing Manager, I created an environment exemplifying exceptional customer service. I seamlessly oversaw daily operational functions and monitored compliance with company policies in a multi-city market. I hired, onboarded, and supervised high-performing remote employees. I coached and developed staff by offering constructive feedback and taking an interest in their long-term career growth. I facilitated high-impact training to decrease skill gaps, improve job knowledge, and assure understanding of company methodologies. I demonstrated resourcefulness in setting priorities. And cross-functionally liaising to support special projects. Key Accomplishments: • Top Performer: Maintained a retention rate of 80% or higher month-over-month. • Executed process improvements to increase productivity and efficiency, resulting in 90% of orders delivered within 60 minutes. • I was promoted to a role of scope and increased accountability advancing from Marketing Manager to Regional Manager/District Manager.
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Business Account ExecutiveT-Mobile Jul 2015 - Jun 2016Bellevue, Wa, UsDuring my time as an Account Executive, I executed effective sales strategies to prospect and qualify sales leads through field prospecting, cold calling, networking, and electronic mail campaigns. I contributed a value-added perspective to sell B2B T-mobile wireless solutions by assessing the dynamic needs of customers and offering competitive pricing, products, and services. I managed sales leads and data input into SalesForce for follow-up. I delivered exceptional service to negotiate and close sales while managing multiple accounts post-sale. I owned, defined, and monitored the achievement of Key Performance Indicators (KPIs) and analyzed data on sales activities to drive decisions. -
Sales And Marketing SpecialistArbor Point Advisors, Llc. Oct 2013 - Jul 2015La Vista, Ne, UsAs a Sales and Marketing Specialist, I served as a trusted advisor and ensured satisfaction for a suite of key strategic accounts. I maintained knowledge of industry trends and competitor offerings to position and promote Arbor Point as a frontrunner. I managed the sales cycle from prospect to contract and cultivated and strengthened relationships with executive decision-makers. Spearheaded the marketing efforts and social media accounts while serving as the primary liaison between customers and Arbor Point. I worked in conjunction with the project management team to manage multiple projects for both internal and external partners. I gathered, compiled, and reported data to identify trends and opportunities to internal stakeholders. Subject Matter Expert: Trainer and administrator for SalesForce.com. -
New Business SpecialistPacific Life Nov 2011 - Oct 2013Newport Beach, Ca, UsAs a New Business Specialist, I provided technical and operational support to assist in the achievement of operational goals. I applied my knowledge of insurance regulations governing each state to process new business applications and annuity contributions. I reviewed data to ensure accuracy and self-sufficiently analyzed complex issues. I interpreted operational needs and provided outstanding support to clients. -
On-Call Branch Office AdministratorEdward Jones May 2008 - Oct 2011St. Louis, Mo, UsIn my role as Branch Administrator, I managed daily operational and administrative functions in a high-volume environment. I greeted visitors and professionally responded to callers and applied my in-depth knowledge of the company to respond to client questions. I accurately updated prospect and client records for follow-up by financial advisors and maximized the use of time and resources through effective time management. My contributions increased productivity and efficiency and supported increased client satisfaction and referrals. -
Accounting InternMorningside College Jan 2011 - Apr 2011Sioux City, Ia, UsDuring my internship, I worked directly with the business office to review bank reconcilements. I updated the college's budget for the next fiscal year and studied outstanding student loan reconcilements with the college's collection agencies. I helped with "Cash Course" presentations for students, gained critical account management skills, basic accounting principles, and strengthened my excel skills. -
Sales InternSouthwestern Company May 2010 - Aug 2010Nashville, Tn, UsEstablished success principles through direct sales (i.e. positive attitude, schedule, and goal setting), prospected and approached over 1,500 families from various socio-economic levels. I executed all orders, inventory, accounting, sales, scheduling, presentation and delivery of a product. Relocated out of my comfort zone to Pennsylvania for nine weeks of the summer.
Katherine Pomplun Skills
Katherine Pomplun Education Details
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American UniversityPublic Administration And Public Policy -
Morningside UniversityBusiness Administration And International Business
Frequently Asked Questions about Katherine Pomplun
What company does Katherine Pomplun work for?
Katherine Pomplun works for U.s. Small Business Administration
What is Katherine Pomplun's role at the current company?
Katherine Pomplun's current role is Presidential Management Fellow ‘22.
What is Katherine Pomplun's email address?
Katherine Pomplun's email address is ka****@****ile.com
What is Katherine Pomplun's direct phone number?
Katherine Pomplun's direct phone number is +142546*****
What schools did Katherine Pomplun attend?
Katherine Pomplun attended American University, Morningside University.
What are some of Katherine Pomplun's interests?
Katherine Pomplun has interest in Arts And Culture.
What skills is Katherine Pomplun known for?
Katherine Pomplun has skills like Microsoft Excel, Microsoft Office, Social Media, Leadership, Time Management, Fundraising, Training, Customer Service, Teamwork, Crm, Direct Sales, Communication.
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