Qa Specialist
Current• Resolved problems, improved operations and provided exceptional service.• Responded to email inquiries within 1-2 business days to maintain customer satisfaction and generate positive reviews.• Author, store and maintain regulatory / quality documentation and international and commercial and environmental regulation of the company’s chemical portfolio.• Handle all incoming product documentation from the company’s manufacturing partners across the world, which number in the hundreds for the 150+ chemical products we sell on a regular basis.• Administer the coordination of chemical samples from retrieval to preparation, to shipment to our customers.