My career aspirations are to find a stimulating and challenging position which builds upon my skills and knowledge, as well as professional experience. I am an ambitious individual who wants to learn and develop under the guidance of those who are at the top of their field and then use those skills to become an expert myself.I am a confident and hardworking individual with a kind heart and a good head for business. I have excellent customer service and communication skills and I can think on my feet and remain calm throughout any situation. I enjoy fresh challenges and taking ownership of my role. I work well in a team and enjoy the buzz of sharing ideas and how to develop opportunities that arise.One of my main strengths include my listening and speaking skills. I volunteered at the Bridgend branch of the Samaritans for 4 years. Whilst there I gained valuable experience of dealing with grants and funding on a local level for the branch as Chair of Trustees. I also volunteer as a Project Manager and Trustee for a small national charity called NPS UK which is a charity close to my heart as it affects me and my daughter. In this role, I provide support to those that need it and am a registered trustee for the charity.In my spare time, I enjoy walking my dogs and discovering places that I have not explored before and embrace the scenery of the British countryside. I have taught myself to crochet and enjoy the challenges of making gifts for family and friends.
Dragon Laser Ltd
View- Website:
- dragonlaser.co.uk
- Employees:
- 6
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Technical AdministratorDragon Laser Ltd Sep 2022 - Present
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Customer Service RepresentativeSiderise Group Dec 2021 - Sep 2022Maesteg, Wales, United Kingdom -
Customer Service DepartmentThe Royal Mint Aug 2020 - Dec 2021 -
Customer Service Admin AssistantSigma 3 Kitchens Ltd Sep 2015 - Sep 2021Bridgend, Wales, United KingdomBeing part of a team of 4 representatives for a relatively new part of Sigma 3, I am the first point of contact for Masterclass Kitchens, who sell to kitchen retail outlets across the UK. It is a very busy, fast paced position where you must prioritise as necessary whilst remaining calm and professional under pressure.My responsibilities include but are not limited to: - Taking phone calls regarding orders, amendments to the order, dispatch issues and resolve technical issues. - Processing full orders on a tailor-made system for the business, liaising with production as the factory is on site. - Organising deliveries and collections as well as communicating with suppliers relevant to the industry.- Maintaining constant contact with Area Sales Managers to resolve customer issues and to organise any requests made by the sales team. -
Office AdministratorJohn Lewis & Partners Apr 2014 - Sep 2015Cardiff, Wales, United KingdomWorked on behalf of John Lewis & Partners in the fabric workroom department. My responsibilities included but were not limited to: - As soon as an acceptance for curtains or blinds had come in, I took on the job of ordering all items to collate the order together ready for fitting. - I liaised with manufacturers to ensure fabric has arrived at the makers to be able to meet a tight deadline that has been set from the point of sale, processing payments from customers and keep them informed on the progress of their order. Once the items are all in store, I contacted the customer to book in a suitable fitting date.- I was responsible for paying the curtain makers invoices which involves double checking figures and ensuring stock control is kept up to date. - I led a monthly team meeting to see how the workroom partners were feeling and see where we can improve in areas of the job. -
Office AdministratorJohn Lewis & Partners Nov 2011 - Apr 2014Cardiff, Wales, United KingdomWorked on behalf of John Lewis & Partners in the fitted kitchen department. My responsibilities included but were not limited to: - Coordinating a brand-new kitchen fit from being handed the file from the planner. - Contacting the supplier to find out when we can realistically deliver a new kitchen to the customer involved. I then liaised with the customer to ascertain when they would like the work to go ahead and explain how the job will happen. - Ordering all the units, worktops and appliances, checked all acknowledgements to see if the suppliers have ordered everything correctly and book anything that needs delivering to the customer on to the relevant delivery.- Liaised with the kitchen installers and booked them into each job, producing all the paperwork and plans necessary for each customer. Once the installation started there are usually remedial works that need coordinating. - Ordered any relevant materials that arrive damaged during transportation and arrange delivery to site and organised the installer to complete the works. - Organised the timely payment of kitchen installers and any other party involved for example waste collection and couriers. I collected payments from the customers before the work begun and I was responsible for all the correspondence and guarantees in support of the work for the customer.
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Customer AssistantTesco Jun 1994 - Jun 1998Bridgend, Wales, United Kingdom -
General AdministratorMain Craig Limited Sep 1983 - Jul 1993Lincolnshire, England, United KingdomWorking as an General Administrator for Quantity Surveyors, Main Craig Limited, amid the housing boom with duties such as reception, preparing Bills of Quantities, working to tight deadlines, obtaining quotes ready for the quotations. Main Craig were Project Managers of many building sites for sheltered housing schemes across the Midlands working closely with Coventry Churches Housing Association. They also managed smaller projects within Lincolnshire and after training with experienced Surveyors, I was able to go out on site visits to snag new builds before handover to customers.
Kath H. Education Details
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Grantham CollegeBuilding Studies
Frequently Asked Questions about Kath H.
What company does Kath H. work for?
Kath H. works for Dragon Laser Ltd
What is Kath H.'s role at the current company?
Kath H.'s current role is Customer Service.
What schools did Kath H. attend?
Kath H. attended Grantham College.
Who are Kath H.'s colleagues?
Kath H.'s colleagues are Ryan Robertson, Andrius Jakutis.
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