Ensure the office is kept at a high standard following the key performance indicator’s which have been set by the client, this involves daily visual checks to make sure the office is a safe working environment, while liaising with our external contractors.• Plan & manage Executive events, coordinating complex Senior Exec’s diaries to ensure there are no clashes and all relevant Executives are available and fully briefed. Working with external companies and internal employees to ensure these events are successful and within the budget. • Assist in the setup of Global Employee broadcasts for all employees on a monthly or quarterly basis. • Assist with composing and preparing correspondences that needs to go to the Citrix employees for various events, charities, train/bus updates etc. • Lead monthly audits and meetings with our client/contractors. This involves me prepare and cascade revenant files onto team before and after meetings. Ensure all action items are carried out within the requested time frame.• Raise purchase orders on Ariba & Proactis systems.• Create and File all Health and safety/risk assessment documentation. Ensure it is constantly reviewed and kept up to date.• I look after meeting rooms calendars using Microsoft Outlook, rescheduling diaries & changing meetings to facilities rooms to the maximum capacity.• Meet & greet all Executives and customers on site. On some occasion there could be up to 20+ visitors arriving at the same time, so it is imperative that I ensure a swift and efficient check in.• Assist with travel bookings for Executives/visitors on site – taxi bookings, checking them in for their flights on line and issuing them boarding passes.• Assist Executive Assistants globally when their Exec visit Citrix Paddington. This involves booking offices, arranging refreshments, travel documents and greeting their customers on arrival. • Use Outlook & Gmail, Word & Power-point on a daily basis.

Responsible for maintaining a high and active profile at all times in the Restaurant and for promptly dealing with any situation that may arise. Also in charge of getting the entire staff together & making sure they all push in the same direction. • To ensure the smooth running of the Hospitality services.• To deputise for the General Catering Manager when required.• Keeping food, beverage and labour costs under control. • Supervising a team of eight people. • Receiving and checking the quality of goods from suppliers. • Performing key administrative duties to support senior managers. • Increasing sales and customer service levels. • Estimating general expenses, food costs and wastage. • Negotiating the best deals with suppliers for items like food and wine.

Responsible for the onsite management of Catering, Vending & Hospitality.• To ensure the smooth running of hospitality services, restaurant, shop, two coffee bars, vending, reception & print room.• Work with unit supervisors to ensure that their departments operate smoothly.• Managed a team of 20+• To ensure that the agreed level of staffing available to meet the customer demands.• To liaise and communicate effectively with the client and customer requests/complaints. To keep record of all verbal and written customer comments and feedback in the unit.• Planning and managing formal sit down evening dining for up to 130 covers.

Responsible for covering support services positions (reception, print room & conference coordinating) and relief manager for other Sodexho sites• Completion of Sodexho Aspire to Management, year training course.• Responsible for all general administration• Cash control• Covering other Sodexho catering site (Signet & MFI in Colindale)

Cook and prepare food to the required standards (pastry, main stoves, sauce and hospitality)