Katharina Grafl

Katharina Grafl Email and Phone Number

Hospitality Professional | F&B Specialist | Business Developer @ Balagan Food Solutions
Katharina Grafl's Location
Ericeira, Lisbon, Portugal, Portugal
Katharina Grafl's Contact Details

Katharina Grafl work email

Katharina Grafl personal email

n/a
About Katharina Grafl

I love building new things and carefully curating the established ones. As a hospitality and tourism professional, I’ve done this repeatedly within family businesses up to international multi-million dollar projects until I founded my own restaurant business in 2020. My passion is always driven by developing and implementing comprehensive systems to improve organizational structures as well as inventing more profitable ways for the business without losing the connection to the customers and their needs. Together with my team and the company, we are not only dreaming big but aligning strategy first to ensure a sound execution on all levels. If you'd like to make a new professional acquaintance, chat about scaling up your business or simply your love of food (bonus points for the perfect soft chocolate chip cookie recipe!), let's get in touch!Skills: Operations strategic planning | Budgeting & revenue management | P&L analysis | Quality management | Process optimization | Network & partnership development | Team management & coaching

Katharina Grafl's Current Company Details
Balagan Food Solutions

Balagan Food Solutions

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Hospitality Professional | F&B Specialist | Business Developer
Katharina Grafl Work Experience Details
  • Balagan Food Solutions
    Founder
    Balagan Food Solutions Mar 2020 - Present
    Ericeira, Lissabon, Portugal
    Your not so typical beach date #yallabalagan. Balagan Ericeira is a stunning beach house at Praia do Sul, Ericeira, Portugal. With two F&B outlets hosting up to 136 guests, a unique oceanfront terrace on the first floor and a vibrant Mediterranean-Middle Eastern food concept Balagan is a synonym for good times in Ericeira.
  • Selina
    Task Force General Manager Europe
    Selina Sep 2019 - Jan 2020
    Supporting upcoming European locations in pre-operations, managing projects up to $ 4.2 Mio. yearly forecasted revenue. Following up on processes of due diligence and permitting. Establishing operational budgets for investment committee as well as business plan approvals. Leasing with potential business partners and maintaining good relations with both partners and owners.
  • Selina
    Hotel General Manager
    Selina Feb 2019 - Jan 2020
    Lissabon Und Umgebung, Portugal
    Opening and managing Selina’s first European surf destination in Ericeira, Portugal with 60 beds, reaching a positive EBITDA with the second month of operations and opening 2019 best performing Selina Surf Club worldwide. Full operational management of the location, growth and P&L analysis as well as monthly KPI reporting.
  • Portugalsurfcamp
    Hostel Manager
    Portugalsurfcamp Apr 2017 - Nov 2018
    Lissabon Und Umgebung, Portugal
    Managing the 28-bed hostel, overseeing all operational areas and ensuring that the property is in line with the company’s goals as well as quality standards. Responsible for recruiting, training and managing camp staff and contract workers as well as dealing with contractors and suppliers. Developing and operating a profitable food & beverage concept on-site, increasing the yearly RevPob by $ 1.09. Giving support on creating an effective sales and marketing concept including regular performance evaluations.
  • Figlmüller Group
    Sales And Marketing Manager
    Figlmüller Group Aug 2014 - Apr 2017
    Österreich
    Developing, implementing and executing strategic marketing plans. Responsible for all sales and public relations activities through various offline and online engagements. Overall responsibility for brand management within the group. Responsible for working with executives to determine budgets and targets. Ensuring a profitable and effective marketing concept. Conducting market research to determine current market conditions and competitor information. Liaising with media organizations and advertising agencies. Responsible for the B2B sales development and event planning.
  • Vienna Tourist Board
    Assistant Market Manager
    Vienna Tourist Board Jan 2014 - Aug 2014
    Österreich
    Responsible for the marketing of the tourism destination Vienna within the following countries: Italy, France, Spain, Turkey and Brazil. Figurehead at trade fairs and shows worldwide. Presentations and organization of workshops and fam trips for travel agents and tour operators. Distribution of advertising materials at the point of sale. Market and competition observance including regular analysis.
  • Starwood Hotels & Resorts Worldwide, Inc.
    Front Of House Manager
    Starwood Hotels & Resorts Worldwide, Inc. May 2013 - Dec 2013
    Österreich
    Responsible for the front of house department, leading a team of 10 employees including duty-rosta scheduling and steady inspection and development of standard operating procedures. Co-leading the front office department consisting of 25 team members and administrative support of the front office manager. Regular duty manager shifts and supervision of all guest relations activities.
  • Starwood Hotels & Resorts Worldwide, Inc.
    Guest Relation & Duty Manager
    Starwood Hotels & Resorts Worldwide, Inc. Apr 2012 - Apr 2013
    Österreich
    Responsible for the complaint management in house, as well as on several online platforms in terms of online reputation management. In charge of welcoming all VIP guests and coordinating their special requests and treatments. Representing the hotel during special events and manager on duty shifts. Supervision of front office shifts including night manager shifts.
  • Costa Crociere S.P.A.
    Guest Relation Agent
    Costa Crociere S.P.A. Jan 2010 - Jan 2012
    Italien
  • Harald Brunner Corporate Catering
    Personal Assistant
    Harald Brunner Corporate Catering Jan 2009 - Jan 2010
    Österreich
  • Österreicher Im Mak
    Restaurant Hostess
    Österreicher Im Mak Apr 2008 - Jan 2009
    Österreich
  • Austrian Olympic Comité
    Vip Assistance Olympic Games 2008
    Austrian Olympic Comité Jun 2008 - Aug 2008
    Beijing City, China
  • Jetalliance Holding Ag
    Executive Flight Attendant
    Jetalliance Holding Ag Jul 2006 - Sep 2007
    Österreich
  • Magic Life Club Hotels
    Entertainment
    Magic Life Club Hotels Jul 2004 - May 2006
    Antalya, Turkey And Hammamet, Tunisia

Katharina Grafl Skills

Tourism Tourismus Public Relations Customer Service Event Management Hospitality Foreign Languages French English Spanish Project Management Marketingmanagement Employer Branding Social Networking Restaurants Administration Hotels Catering Entertainment German Teamwork Gastgewerbe Hotelgewerbe Hospitality Management Eventmanagement Marketing Front Office Marketingstrategie

Katharina Grafl Education Details

Frequently Asked Questions about Katharina Grafl

What company does Katharina Grafl work for?

Katharina Grafl works for Balagan Food Solutions

What is Katharina Grafl's role at the current company?

Katharina Grafl's current role is Hospitality Professional | F&B Specialist | Business Developer.

What is Katharina Grafl's email address?

Katharina Grafl's email address is kg****@****odul.at

What schools did Katharina Grafl attend?

Katharina Grafl attended Modul University Vienna.

What are some of Katharina Grafl's interests?

Katharina Grafl has interest in Social Services, Children, Civil Rights And Social Action, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights.

What skills is Katharina Grafl known for?

Katharina Grafl has skills like Tourism, Tourismus, Public Relations, Customer Service, Event Management, Hospitality, Foreign Languages, French, English, Spanish, Project Management, Marketingmanagement.

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