- Develop relationships with both large commercial contractors, builders, kitchen and bath accounts, and residential consumers to sell product and services- Manage and maintain current accounts and potential customers within specific territory- Knowledgeable and comfortable with hunting for new high capacity accounts in above market segments- Managing the inside Account Team who work closely with partners, homeowners, and contactors to oversee and coordinate all projects from beginning to end, ensuring every job was successful and delivered on time- Assist customers by providing knowledge and training company products to their store personnel, to ensure personnel is able to present product and negotiate well with consumers- Understand our products, our market competition and how to position products to overcome these factors- Manage displays, samples, and selling tools for customer availability- Understand retail business financials to consult with dealers on retail pricing, advertising, promotions and ROI- Quote pricing, discuss credit terms and prepare sales contracts for customer orders- Estimate date of delivery and installs to customer, based on knowledge of company's delivery schedules- Review and analyze various sales reports to identify sales potential with current customers and new customers- Utilize any and all marketing tools such as catalogs, brochures, and vendor collateral to broaden reach in territory and promote company product/services-Research and analyze customer needs and demands based on market information- Investigate and resolve customer claims/problems

•Maintain weekly spreadsheets/reports for Product Specialist’s to prioritize projects/workloads.•Coordinate with Product Specialist’s to obtain content and imagery for online SKU build process.•Attend weekly meetings to decide product selection for Staples.com and Marketing asks.•Manage online weekly Cleaning & Breakroom/Facilities landing page to feature Merchant’s promotional products.

•Prepare and process purchase orders for four buyers within a high volume department•Work cohesively as a team with merchandise manager, buyers, and counterpart on given tasks. •Execute multiple daily tasks in order to efficiently meet deadlines, including preparing spreadsheets to generate open to buy dollars, scheduling travel, resolving vendor issues, and filing documentation.•Resolve vendor issues for both domestic and import purchase orders.•Train new employees in role.