- Oversee the business of luxury brands.- Generated $6.6 million in sales to date.- Provide exceptional service to our clients which helps result in a 36% overall conversion, >50% member conversion and 63% retention rate. - Contribute in the planning of successful initiatives such as fee structure and membership roll out. - Meet with developers to provide feedback and help create updates on how to make the app more efficient and scalable.- Create my own systems to help… Show more - Oversee the business of luxury brands.- Generated $6.6 million in sales to date.- Provide exceptional service to our clients which helps result in a 36% overall conversion, >50% member conversion and 63% retention rate. - Contribute in the planning of successful initiatives such as fee structure and membership roll out. - Meet with developers to provide feedback and help create updates on how to make the app more efficient and scalable.- Create my own systems to help manage each stores inventory and the 800+ requests we field on average per week.- Assist in writing and editing copy for emails and campaigns. Show less

- Led the opening of and managed Vince’s premier men’s store.- Exceeded plan every month, trending +20% for the year- Trained the staff in order to take over and ensure the continued success of the business when I left.

- Managed the men’s business of the flagship location resulting in sales 30+% above budget.- Generated roughly $1 million in a year.- Worked closely with corporate partners in order to ensure the success of the men’s business.- Pioneered the use of PS Dept. personal shopping app for Theory.- Provided product knowledge and fit knowledge for sales associates.

- Supervise the sales floor of a $25 million flagship location- Increase sales by managing a conversion of 30% and an average dollar transaction of $200- Motivate a sales team of 15 associates and 3 specialists to reach their weekly goals- Lead the clientelling initiative for our store and conduct training classes- Maintain visual standards to the highest degree for our flagship location

· Lead a staff of 8 managers, 1 full-time stock, and 122 part-time associates.· Sporadically manages multiple Gilly Hicks store locations nation wide.· Communicates business expectations through setting examples and conference call game planning. · Have promoted managers through the ranks from Manager in Training up to Store Manager.· Recruit, interview, and hire management.· Streamlined recruiting game plans and delegate tasks to improve areas of opportunity identified in… Show more · Lead a staff of 8 managers, 1 full-time stock, and 122 part-time associates.· Sporadically manages multiple Gilly Hicks store locations nation wide.· Communicates business expectations through setting examples and conference call game planning. · Have promoted managers through the ranks from Manager in Training up to Store Manager.· Recruit, interview, and hire management.· Streamlined recruiting game plans and delegate tasks to improve areas of opportunity identified in staffing challenges while providing constructive feedback and solutions.· Serve as a liaison between the headquarters and stores by reporting analysis and results from monitoring and evaluating stores sales performance through daily audits.· Manage diversity initiatives and recruiting practices (in conjunction with a City Diversity Recruiter). Show less

· Managed opening of the second Gilly Hicks store location in the Nation (new concept by A&F).· Assisted with creation of training video script and other training materials.· Recruited, hired, and trained a staff of 150 part-time associates on many aspects of the store, including but not limited to bra fittings (different fits, sizes and measurements), operating tools used to support merchandising systems and loss prevention recovery tactics.· Monitored and increased bra sales.

· Managed a staff of 7 managers consisting of store managers, assistant managers, visual managers, stock managers, overnight managers, and managers in training.· Served as a liaison between front line management and district manager sign results from monitoring and evaluating stores sales performance through daily audits.· Budgeted weekly hours given amongst management staff according to business.· Lead weekly management meeting concerning business successes, concerns and risk… Show more · Managed a staff of 7 managers consisting of store managers, assistant managers, visual managers, stock managers, overnight managers, and managers in training.· Served as a liaison between front line management and district manager sign results from monitoring and evaluating stores sales performance through daily audits.· Budgeted weekly hours given amongst management staff according to business.· Lead weekly management meeting concerning business successes, concerns and risk management. Show less

· Audited the store's human resource operations and customer service (customer quality checks).· Responsible for entire hiring process, which included: recruiting, conducting interviews, candidate screening, hiring decisions and new employee orientation.· Budgeted weekly hours given amongst the scheduling of all part time staff according to business.

· Generally managed and scheduled a staff of 100+ to cover all contingences and ensure all systems ran efficiently.· Recruited, trained and developed new Managers in Training.· Supervised sales floor maintenance, recovery, standardization and setting weekly floor sets accurately.· Enforced compliance with loss prevention and shrink reduction protocols.