Kathryn Cousins Email & Phone Number

Barry

Cardiff

Financial Services Expertise - Dealt with underwriting complex and high value cases. Managed underwriting activity in line with policy and procedure guidelines including mandates and exceptions.Administration & IT - Proven administration and IT skills. Dealing accurately with complex underwriting data ensuring compliance and avoidance of error rates..

Cardiff, United Kingdom

• Supervision of letter and cheque production for customers following completion of their new secured loan, using AS400 database system and Microsoft Word.
• Daily co-ordination of team members to ensure workloads prioritised and completed
• Ongoing training and development of team members to maintain service levels
• Input and accurate recording of information using Excel to provide management information when required
• Compilation of Broker commission reports for weekly and monthly payments
• All other general office administration such as stationery orders and absence reporting

Swansea, United Kingdom

Advice and information on customers’ accounts including giving advice on loans, account options and investments.

Merthyr Tydfil

• Report compilation of sales enquiries
• Typing of letters, memos and reports
• Organising overseas travel arrangements for the Export Manager
• Main switchboard and reception duties

Cardiff, United Kingdom

• Clerical Officer, Engineering Department
• Clerical Officer, Personnel Resourcing
• Clerical Assistant, Personnel Resourcing
• Clerical Assistant, Office Services
• Clerical Assistant, Health and Safety
• Clerical Assistant, Telephone Accounts