Katheleen Lopez Email & Phone Number
@florencehc.com
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Who is Katheleen Lopez? Overview
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Katheleen Lopez is listed as Sr. Customer Success Associate at Florence Healthcare, a company with 319 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at florencehc.com and a matched LinkedIn profile for Katheleen Lopez.
Katheleen Lopez previously worked as Customer Success Associate at Florence Healthcare and Jr. Customer Success Associate at Florence Healthcare. Katheleen Lopez holds Bachelor Of Arts - Ba, Film/Cinema/Video Studies from Georgia State University.
Email format at Florence Healthcare
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AeroLeads found 1 current-domain work email signal for Katheleen Lopez. Compare company email patterns before reaching out.
About Katheleen Lopez
Well-equipped to work individually or in a team-based setting. Quick to learn and eager to excel in a professional setting.
Katheleen Lopez's current company
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Katheleen Lopez work experience
A career timeline built from the work history available for this profile.
Customer Success Associate
Current- Answer customer support requests via ticketing and chat system in the Zendesk platform.
- Create and update internal reference materials in the Confluence space.
- Participate in daily, weekly, and quarterly meetings.
- Respond to customer tickets within 15 minutes of receiving.
- Respond to customer tickets within 30 seconds of receiving.
- Troubleshoot and diagnose product bugs; escalate to Development team on the JIRA platform.
Jr. Customer Success Associate
- Answer customer support requests via ticketing and chat system in the Zendesk platform.
- Create and update internal reference materials in the Confluence space.
- Participate in daily, weekly, and quarterly meetings.
- Respond to customer tickets within 15 minutes of receiving.
- Respond to customer tickets within 30 seconds of receiving.
- Maintained QA score above 95% across H1 and H2 of the 2022 year.
Repair Administrator
- Handle all correspondence including quoting, approvals,inquiries, billing, and shipping for customer base.
- Maintain ongoing accounts of high profile contract customersincluding, but not limited to, the United States Coast Guardand American Airlines.
- Send customers daily, weekly, monthly status reports to pushfor approvals, payment, and shipping information.
- Communicate with shop personnel to ensure customerrequests, turn-around time, and needs are met.
- Input data entry using Microsoft Excel.
- Organizing, scanning, and filing folders of quotation jobs forcompany records.
Administrative Assistant
- Answered phone calls from clientele.
- Answered any initial questions prior to client's services.
- Scheduled clients for services using Salon IRIS.
- Maintained cleanliness of front of house.
- Handled cash and credit transactions after clientele's services.
- Performed any extra duties and made external phone calls permanagement.
Colleagues at Florence Healthcare
Other employees you can reach at florencehc.com. View company contacts for 319 employees →
Dzemil Dupljak
Colleague at Florence Healthcare
Serbia, Serbia
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TS
Toni Scott
Colleague at Florence Healthcare
Omaha, Nebraska, United States, United States
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KA
Khwaja Anwar Ahmad
Colleague at Florence Healthcare
Agra, Uttar Pradesh, India, India
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KI
Karleigh Irwin Bonno
Colleague at Florence Healthcare
Atlanta, Georgia, United States, United States
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MD
Milica Dobric
Colleague at Florence Healthcare
Novi Sad, Vojvodina, Serbia, Serbia
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AS
Akhil Shetty
Colleague at Florence Healthcare
Decatur, Georgia, United States, United States
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AV
Aleksandar Varicak
Colleague at Florence Healthcare
Serbia, Serbia
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GĆ
Goran Ćelić
Colleague at Florence Healthcare
Serbia, Serbia
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AE
Abby Engelberth, Cnp
Colleague at Florence Healthcare
Atlanta, Georgia, United States, United States
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JD
Jovana Djordjevic
Colleague at Florence Healthcare
Belgrade, Serbia, Serbia
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Katheleen Lopez education
Bachelor Of Arts - Ba, Film/Cinema/Video Studies
High School Diploma
Frequently asked questions about Katheleen Lopez
Quick answers generated from the profile data available on this page.
What company does Katheleen Lopez work for?
Katheleen Lopez works for Florence Healthcare.
What is Katheleen Lopez's role at Florence Healthcare?
Katheleen Lopez is listed as Sr. Customer Success Associate at Florence Healthcare.
What is Katheleen Lopez's email address?
AeroLeads has found 1 work email signal at @florencehc.com for Katheleen Lopez at Florence Healthcare.
Where is Katheleen Lopez based?
Katheleen Lopez is based in Atlanta Metropolitan Area, United States, United States while working with Florence Healthcare.
What companies has Katheleen Lopez worked for?
Katheleen Lopez has worked for Florence Healthcare, Safran, and Sweet Samba.
Who are Katheleen Lopez's colleagues at Florence Healthcare?
Katheleen Lopez's colleagues at Florence Healthcare include Dzemil Dupljak, Toni Scott, Khwaja Anwar Ahmad, Karleigh Irwin Bonno, and Milica Dobric.
How can I contact Katheleen Lopez?
You can use AeroLeads to view verified contact signals for Katheleen Lopez at Florence Healthcare, including work email, phone, and LinkedIn data when available.
What schools did Katheleen Lopez attend?
Katheleen Lopez holds Bachelor Of Arts - Ba, Film/Cinema/Video Studies from Georgia State University.
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